i received an xbox rewards code but it disappeard when i redeemed it

adsd crazyjoker · Nov 3, 2016

i was playing halo 5 when i received a xbox reward code for forza horizon 3 i then whent to redeem it but as i clicked on the message it disappeard. the code was for a Warthog vehicle for forza horizon 3. is there a way i can receive my old messages back
or receive the code back.

:)

OG Zoidberg **** · Nov 3, 2016

Never got my gift on Xbox rewards

I redeemed two rewards of 75 warframe platinum and never received it I had to purchase these with gems before it changed to Microsoft rewards and never received a code or a message from xbox.

marinofish2 · Nov 3, 2016

3 month game pass code expired

On Friday i redeemed my credits/points for a 3 month game pass code. I received the email with the code shortly after. On Sunday, when i tried to enter the code on my Xbox, it told me that the code had expired. I know the old rewards system was expiring
and being changed to the new Microsoft rewards (that’s why i spent all my points on Friday) but i didn’t think redeemed rewards would expire with it. Please tell me this is just a mistake and that i didn’t get screwed out of my “reward”.

Smwutches · Nov 3, 2016

You would need to post >here< since that was not a Rewards program offer.

Smwutches

You would need to post >here< since that was not a Rewards program offer.

Bark_LB

Alexander, Did you receive an email with the code after claiming it on the AMD rewards site? If I remember correctly that is how I received the code when I redeemed my gamepass reward from an AMD purchase, the "activate" button you're clicking did not
actually activate it for me automatically.

cornfedjuggalo1

Check you Rewards order history, the codes should also be there if you haven't received the Email with the code. Unlike when you use rewards points for money on your Xbox account, when you redeem or do the auto-redemption like I do, the GamePass Core/Ultimate rewards are not automatically added to your account, it is sent via email. But as I said check your Rewards History and the code(s) for any months that the points were deducted should be there. If they are not there contact Rewards Support using the "Contact Microsoft Rewards Support" link at the very bottom of the page. Good luck.

Ryan McNasty

Yeah I just saw this. I haven't received my email with the code yet and nothing on the rewards website to redeem

Smwutches

It should take about 24 hours to receive the code after you redeem it. If you didn't receive the code, check your order history on the redemption page of the Rewards site and it should give you the option to either resend the code, or it will list the code there. If not, you'll need to contact Rewards support via the contact link at the very bottom of the Rewards site.

If you did receive the code already and redeemed it on your account, then it should be added to your account immediately.

i received an xbox rewards code but it disappeard when i redeemed it