I really don't understand this conversion rate for GamePass Ultimate, it looks like bait...

Discus and support I really don't understand this conversion rate for GamePass Ultimate, it looks like bait... in XBoX on Consoles to solve the problem; When I go to join GamePass Ultimate it wants to charge me some unspecified amount of money over the $45 in my account, asking for my debit card to be... Discussion in 'XBoX on Consoles' started by Bruce Caven, Jun 25, 2019.

  1. Bruce Caven
    Bruce Caven Guest

    I really don't understand this conversion rate for GamePass Ultimate, it looks like bait...


    When I go to join GamePass Ultimate it wants to charge me some unspecified amount of money over the $45 in my account, asking for my debit card to be charged. I have an open Gold account expiring 8-11-20 and regular GamePass expiring 8-13-19. According
    to the conversion rate chart (which I honestly think sucks bigtime) I should be being charged $1 and have about 4 months and 40 days Ultimate time. So what the hell is it trying to charge me for?

    :)
     
    Bruce Caven, Jun 25, 2019
    #1
  2. Fl0ydPinkert0n Win User

    I really don't understand this conversion rate for GamePass Ultimate, it looks like bait and switch to me?

    Did you at least get a receipt mailed to the email that's associated with your Gamertag?

    If not, it should be in your order history:

    https://account.microsoft.com/billing/orders/

    Like I mentioned in my first comment, make sure to turn off auto-renew if you don't want to deal with a surprise payment months from now.

    https://account.microsoft.com/services/
  3. Bruce Caven Win User

    I really don't understand this conversion rate for GamePass Ultimate, it looks like bait and switch to me?

    It's a recurring subscription so you need to enter your card details for when it will recur beyond what's 'in credit'. After signing up to it you can cancel the recurring nature of the subscription - it's the same as Gold has always worked if you started
    a subscription with a prepaid card.

    In relation to the conversion rate, personally I disagree and feel like the y've found a good balance between an historical structure and an amalgamated structure to go forwards with the individual parts still relevant on their own.

    If you have suggestions though I'm sure moving forward feedback would be appreciated as the entire system is new.
    I have a suggestion, make things work before they put them up live on the system. Half the stuff they send doesn't work or tries to cheat me lately. Like the "FREE" spin in my email about 5 days ago. It not
    only wasn't a free spin but wanted to charge 10 times the normal points for the spin. They finally fixed that yesterday. Then the 30 points for searching on Bing Homepage for 3 days over a weeks time, that's not working at
    all. I emailed support on that 3 days ago and just got a reply today that they are sorry and will investigate. I could go on with more but I think you get my point.
  4. Bruce Caven Win User

    I really don't understand this conversion rate for GamePass Ultimate, it looks like bait and switch to me?

    I owe them not 1 penny for anything, I always pay up front.
  5. The King Lir Win User

    I really don't understand this conversion rate for GamePass Ultimate, it looks like bait and switch to me?

  6. MorseyBaby Win User

    I really don't understand this conversion rate for GamePass Ultimate, it looks like bait and switch to me?

    It's a recurring subscription so you need to enter your card details for when it will recur beyond what's 'in credit'. After signing up to it you can cancel the recurring nature of the subscription - it's the same as Gold has always worked if you started
    a subscription with a prepaid card.

    In relation to the conversion rate, personally I disagree and feel like the y've found a good balance between an historical structure and an amalgamated structure to go forwards with the individual parts still relevant on their own.

    If you have suggestions though I'm sure moving forward feedback would be appreciated as the entire system is new.
Thema:

I really don't understand this conversion rate for GamePass Ultimate, it looks like bait...

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