I put a code on the wrong account.

WalterDi Leo · Nov 9, 2019

Hello and I need help with a redeemable code. I accidentally put a Fortnite code on 1 of 2 Microsoft accounts and it was the wrong one. I would like to know if I can put this code onto the other account. Thank you.

:)

G v zauBerBerg

Hi WalterDi Leo,

sorry to hear and sorry to say "No you can not"
Maybe the support can this so try to ask them.

Hope this helps and please keep us informed

XBF Ezra G

Hi WalterDi Leo,

Thanks for your post. I understand you are experiencing an issue with a pre-paid token you have accidentally redeemed on the wrong account. Please use the
Contact Us portal to speak with an agent about possible procedures that can be taken to fix this.

I hope this helps.

F U I D C

Yeah if you contact support and let them know you accidentally used the code on another account, they could help you with that problem and void out the code on the other account and re-issue you the code it would be best to contact them.

a1frostbite0100

If you have put the wrong code in put the code in again but If you redeemed a code on the wrong account theres nothing that can be done, sorry hope you have a lovly night / day

OK Fowl

It may be best to reach out to the official Chat/Phone Team for additional assistance:
xbx.lv/rqQZaL

I put a code on the wrong account.