I purchased the digital version version of msfs 2020 several days ago. I am trying to...

Discus and support I purchased the digital version version of msfs 2020 several days ago. I am trying to... in XBoX Games and Apps to solve the problem; I purchased MSFS 2020 from the Microsoft store several days ago. Every time I try to install it I am taken to the XBox Game Pass path. Why? I purchased... Discussion in 'XBoX Games and Apps' started by Bruce Sheridan, May 22, 2023.

  1. I purchased the digital version version of msfs 2020 several days ago. I am trying to...


    I purchased MSFS 2020 from the Microsoft store several days ago. Every time I try to install it I am taken to the XBox Game Pass path. Why? I purchased it outright and don't want game pass.

    :)
     
    Bruce Sheridan, May 22, 2023
    #1
  2. Bruce Sheridan Win User

    I purchased the digital version version of msfs 2020 several days ago. I am trying to download it but the path keeps taking me to xbox game pass.

    Yup! And it appears that when my new SSD arrives, I will be able to install MSFS onto it.

    Thank you very much!

    BAS
  3. WattyNuela Win User

    I purchased the digital version version of msfs 2020 several days ago. I am trying to download it but the path keeps taking me to xbox game pass.

    Hello Bruce, may I know if you tried to use the Xbox app to install the game and not the Microsoft store?

    Please follow the next steps in case you didn't cover this option:

    Open the Xbox app, if you don't have it you can get it in the Microsoft store

    Once opened, click on the “My Library” tab available in the upper left

    You should be able to install the game from there.

    PS: Make sure to sign in with the account that owns the game on both Xbox app and the Microsoft store
  4. WattyNuela Win User

    I purchased the digital version version of msfs 2020 several days ago. I am trying to download it but the path keeps taking me to xbox game pass.

    Hello Brice, this is Manuela!. I'm an Independent Advisor and community user like you ready to assist with this.

    Not a Microsoft employee.

    Please check if you're able to see the game (make sure it's the base game and not only the upgrade to deluxe edition or similar) in your Microsoft account order history:

    https://account.microsoft.com/billing/orders

    If maybe you're not able to see the game listed there make sure to change the filter “ordered within” to “all available”, and if you have more than one email address check the order history on each one.
  5. SwordofWhedon Win User

    I purchased the digital version version of msfs 2020 several days ago. I am trying to download it but the path keeps taking me to xbox game pass.

    The Xbox app, while it contains game pass, is used for anything in the Xbox ecosystem, which includes flight simulator
  6. Bruce Sheridan Win User

    I purchased the digital version version of msfs 2020 several days ago. I am trying to download it but the path keeps taking me to xbox game pass.

    Even though I have the email stating that my transaction is complete, MSFS is not showing in the MS Store app library.

    I have tried to install by clicking on the View or Manage your Order button, then Order History. This takes me to Xbox.com which brings up the purchase, with the Install To button being green. The next window opened is the Install this content to an Xbox console or PC. I don’t need or want Xbox game pass.

    I guess the problem is that the purchase is not showing up in the MS Store app. Yes, I have reset that app several times.
Thema:

I purchased the digital version version of msfs 2020 several days ago. I am trying to...

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