I purchased some auric cells at dead by daylight and they didn't give them to me

Discus and support I purchased some auric cells at dead by daylight and they didn't give them to me in XBoX Games and Apps to solve the problem; I made the purchase of 12,500 cells and there was an error in the purchase where they deducted my money but did not give me the cells.... Discussion in 'XBoX Games and Apps' started by Racon Game, Oct 15, 2023.

  1. Racon Game
    Racon Game Guest

    I purchased some auric cells at dead by daylight and they didn't give them to me


    :)
     
    Racon Game, Oct 15, 2023
    #1
  2. Daniel Gill_354 Win User

    I purchased some auric cells at dead by daylight and they didn't give them to me

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
  3. Daniel Gill_354 Win User

    I purchased some auric cells at dead by daylight and they didn't give them to me

    Hi Racon G! I hope you are well, delighted to be able to offer you my help!

    According to several users that I found through a search I did, they have had this same problem.

    I found an Official Tweet from the game where they talk about this:

    https://twitter.com/DeadbyDaylight/status/1542538474833715210

    In case you have been waiting for several days and still do not receive anything, I advise you to contact the game support.

    Best regards,
    Daniel.
  4. IIHaizoII Win User

    Xbox currency code to purchase vbucks in fortnite

    I have the same problem. Earlier today there was a problem with xbox services. So why we have to request epic support??? The problem is from xbox/microsoft... And i have the same problem with auric cells from dead by daylight too. Xbox support is needed
    no other one!
  5. JosefLBohorquez Win User

    Trying to buy Auric cells for Dead By Daylight

    That's odd...
    Can you try using a different payment method to see if that helps?

    If not, the other option would be purchase a gift card for the value of the item
    Then redeem the cards here:
    https://account.microsoft.com/billing/redeem?re...

    After that you can use the balance instead to purchase the desired currency
  6. lili rocheforts Win User

    Trying to buy Auric cells for Dead By Daylight

    Thank you for the reply! And I’m trying to but it off of my Xbox and yes I have tried buying them off the website to no avail sadly.
Thema:

I purchased some auric cells at dead by daylight and they didn't give them to me

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