I purchased MW3 not showing

Hi TONY J, my name is Daniel. I am an independent advisor who is willing to help you.

For me, it is an honor to write to you and try to help you in any way possible, for my part I will do my best to try to solve any questions/problems you are presenting.

I'm sorry you're going through this problem, remember that if you pre-ordered a game the money will only be deducted 10 days before the game is released, so let's do something first. Verify that your purchase appears as completed in your transaction history.

History: https://account.microsoft.com/billing/orders/

If it appears as completed, you need to contact support so they can help you with this problem.

Support: https://support.xbox.com/contact-us/

If it is not shown as completed, it may be because there was a problem with the payment. Let me know if this information was useful to you.

Best regards,
Daniel.

I brought it October 13th and few weeks later same issue

Hello. I preordered call of duty MW3 as well under the gamer tag ThirtyyBall and call of duty had an update today now it’s showing mw3 as if I have to purchase it again. I’ve already preordered it on 10/11/23. I paid over 100 dollars please help

i bought mw3 vault edition and its not showing up

it will show up in the mw3 game