I purchased mw2 and not even a month later it says i need to purchase it again.

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. Can you please check your purchase history and check the transaction of the game there?

Thanks!

Thank you. Please uninstall and reinstall the game, Jack.

Sorry for being unclear and yes, search them through Microsoft Store.

Make sure that you're also using the correct Microsoft account where the game was purchased.

When I scroll down to add-ons it only shows content pack 4? And you said look them up one by one, would I do that in the Microsoft store?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

If I may ask, is this a disc game or a digital game?

If this is a digital game, can you please sign in to https://account.microsoft.com/billing/orders and check if you can see the game order from there stated as "completed". Once confirmed, remove and re-add your account by following the steps below:

"REMOVE ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select System > Settings > Account > Remove accounts. ​​​

3. Select the account that you want to remove, and then select Remove to confirm. ​​​

4. When you're finished, select Close. ​​​

​​​

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

​​​

ADD ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

3. Enter the Email address and the password.​​​

4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​"

If this is a disc game, follow the steps below:

Go to "My games and apps" > Installed games > Highlight the game > Press the Menu button > Go to "manage games and add-ons" > Click the game icon.

Make sure that these packs are installed:

Call of Duty: Modern Warfare II - Content Pack 1

Call of Duty: Modern Warfare II - Content Pack 2

Call of Duty: Modern Warfare II - Content Pack 3

Call of Duty: Modern Warfare II - Content Pack 4

Call of Duty: Modern Warfare II - Content Pack 5

Call of Duty: Modern Warfare II - Content Pack 6