I purchased gift cards with my microsoft reward points but haven't received the money

Discus and support I purchased gift cards with my microsoft reward points but haven't received the money in XBoX Sales and Promo to solve the problem; I purchased two £25 and a £10 gift card from my rearward points yesterday and still haven't received them in my account... Discussion in 'XBoX Sales and Promo' started by kyleshankland1, Mar 11, 2021.

  1. I purchased gift cards with my microsoft reward points but haven't received the money


    I purchased two £25 and a £10 gift card from my rearward points yesterday and still haven't received them in my account

    :)
     
    kyleshankland1, Mar 11, 2021
    #1
  2. Alf hockeyfan Win User

    I purchased gift cards with my microsoft reward points but haven't received the money

    This happened to me. and the next day the points returned to my account. so when i spent them again on a gift card they took the points but haven`t gave me my gift card for a second time.
  3. StuartATrueRed Win User

    How to get Minecraft with Microsoft reward

    If you have enough Microsoft reward points, then you need to redeem the reward points for Xbox/Microsoft Gift Cards on the redeem page of Microsoft rewards. Then once the gift card codes have been emailed to you, then you can redeem those gift card codes on https://account.microsoft.com/billing/redeem Once you have enough money from the Xbox Gift Cards, you can then purchase Minecraft from the Microsoft Store or Xbox Store (depending on which version you want).
  4. Smwutches Win User

    Rewards Points to change Gamertag?

    For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page. Rewards points can only be used to redeem gift cards through the Rewards program, not to be used to make purchases on Live. You would
    need to save up enough to redeem an Xbox gift card and then use the money from that gift card.
  5. CIDkidzPILLZ Win User

    xbox rewards

    If you redeem your Microsoft Rewards points for a $5 Xbox Gift card. You receive $5 on your Microsoft account. You do not receive a physical gift card.
  6. Prof.RN Win User

    Earn points to use for a Gift Card, automatically places into MS Account - [Mod Removed – Profanity]!

    I appreciate your response. But this does not apply. I know how to purchase a gift card, but I want to use the credits that were applied to my account automatically by Microsoft when I earned reward points. I earned these points using BING and playing
    the games. SO, once I earned enough points, I chose to redeem those points by purchasing a gift card. However, instead of receiving a digital code via email the way I used to, it now automatically adds the gift card amounts to my MS account. The problem
    is that I wanted the gift cards to give to someone else... not myself. What is the point of choosing a gift card option to redeem reward points if you are going to give them to yourself??????

    MICROSOFT changed the way we use to be able to use the Gift cards. I now have credit in my account that I wanted to give as a GIFT. If I wanted to use the points myself, I would have chose a different reward option! The whole point of choosing GIFT CARD
    is to give! Microsoft is screwing up by changing this policy. If they think I am going to use my paypal or visa to purchase anything from them again … after this... they are crazy. I earned those points and want the GIFT CARD for a GIFT!

    How do I use the credits that were applied AUTOMATICALLY to my ACCOUNT when I chose GIFT CARD using my rewards points? I want to give the credited amount to my son and granddaughter, which I used to be able to do... now I CAN'T!

    I AM FURIOUS! It is Christmas Eve and I go to print out the email like I have done for the past 3 years, and it doesn't have the digital code. It has a statement about it being placed on my account. SO again, I ask.... how do I use those credits to give
    a gift card, which is what I already purchased with my REWARD POINTS! ANYONE????
Thema:

I purchased gift cards with my microsoft reward points but haven't received the money

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