I purchased a winter puzzles with my gold, it took the gold, but no download of puzzles

Discus and support I purchased a winter puzzles with my gold, it took the gold, but no download of puzzles in XBoX Games and Apps to solve the problem; Bought winter puzzles with my gold, it took th gold, but no Downloading of puzzles 0a6064ab-df49-47cc-807e-74b5cbd5e685 Discussion in 'XBoX Games and Apps' started by EnfantMur907746, Jan 8, 2017.

  1. EnfantMur907746
    EnfantMur907746 Guest

    I purchased a winter puzzles with my gold, it took the gold, but no download of puzzles


    Bought winter puzzles with my gold, it took th gold, but no Downloading of puzzles

    :)
     
    EnfantMur907746, Jan 8, 2017
    #1
  2. RopeySpace39213
    RopeySpace39213 Guest
    won't download the puzzles.

    I Purchased puzzles with my gold, it took the gold but won't download the puzzles.
     
    RopeySpace39213, Jan 8, 2017
    #2
  3. JetFlipper42279
    JetFlipper42279 Guest
    download problems

    I purchased puzzle sets with my gold bars. It took my gold bars but will not download my puzzles. How do I get my puzzle sets to download?
     
    JetFlipper42279, Jan 8, 2017
    #3
  4. Mike803 Win User

    download problems

    I have the same problem. They took my gold bars, but my puzzles still do not download. What do I have to do to get my puzzles to download?
  5. VigorousBear826 Win User

    Will not download new puzzle pks.

    I have been purchasing new puzzles for a while even though it deducts 'gold bars' it will not complete the download. It will download the free puzzles .
  6. Delemar Win User

    Jigsaw Puzzles need fixed

    I have been having the same issues. I go to download a puzzle that I like and I have gold for, but once it starts to download it kicks me out of the program. When I open the program again I can see where it took the gold but it did not download the puzzle.
    When I look at the puzzle that I tried to download it does give me the option to download again. When I try to download it again it kicks me out of the program again. I tired going through settings and resetting the app and still have the same issue.
  7. ResoluteEagle24 Win User

    Microsoft Jigsaw

    Had the same problem with missing gold purchased puzzle sets and did what the posts suggested. Turned out that the puzzles with reset back to "zero" and our puzzles sets are still missing. Now when we select to see downloadable sets the app crashes.
  8. CubicalNewt56 Win User

    Download Issues

    Hey Yonder, I just messaged you inadvertently. All I really meant to do was comment on your post.

    Same thing happening to me here. I ordered a puzzle collection (Rivers).

    The system took my 5100 in gold credit but hasn't given me the puzzle collection.

    It says downloading but never completes.
Thema:

I purchased a winter puzzles with my gold, it took the gold, but no download of puzzles

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