I purchased a game under the wrong profile.

Discus and support I purchased a game under the wrong profile. in XBoX Games and Apps to solve the problem; I purchased call of duty under one of my children’s profiles. Is there any way that I can move it over to my profile?... Discussion in 'XBoX Games and Apps' started by Asali2003, Dec 10, 2022.

  1. Asali2003
    Asali2003 Guest

    I purchased a game under the wrong profile.


    I purchased call of duty under one of my children’s profiles. Is there any way that I can move it over to my profile?

    :)
     
    Asali2003, Dec 10, 2022
    #1
  2. Georges C. Win User

    I purchased a game under the wrong profile.

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Asali2003, unfortunately there is no way to move a game from one account to another.

    You can set that account that bought the game as the main one on your console,(Home Console) and then share the game and it will play through the right account, or you can request a refund for the game and then buy it from the correct account.

    To request a refund of your subscription you will need to log into your account that purchased the game or subscription and fill out this form below for the refund, you will also need the order code for each item you want the refund.

    There is just follow all the requirements requested in the completion, and then wait for an email with the response of the request.

    This could take up to 72 hours.

    https://support.xbox.com/en-us/help/subscriptio...

    Note: Not every subscription or product is eligible for a refund.
  3. AvailingZeus636 Win User

    Digital Game Share between 2 units

    So purchased digital games are profile specific, correct?

    Therefore if I buy a game like SIMS under my profile, my daughter couldn't play it under her (different) profile even though it's on the same unit? correct?
  4. Saxon Attack Win User

    xbox one used game fees

    Logically the two statements are mutually exclusive so one has to be wrong:

    Statement 1: Other profiles attempting to access a copy of a game that was already registered under another profile must pay a fee, otherwise games could just be mass distributed via a single copy.

    Statement 2: There will not be any fee involved with the purchase of used games.

    They could possibly both be true if "fee involved with purchase" does not mean "fee involved in activation of the game".
  5. Bestlano Win User

    Purchased Xbox PC game under the wrong gamertag.

    Hi Arc, You will need to contact Xbox Support regarding your recent purchase they will be able to assist you further.
    support.xbox.com/.../contact-us.

    Thanks,

    Best
  6. lllWormWoodlll Win User

    digital games

    In the past when I had a similar problem I was logged into the wrong profile; make sure you're logged into the profile that the games were purchased on..
Thema:

I purchased a game under the wrong profile.

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