I purchased a game then the game pass took it away

Discus and support I purchased a game then the game pass took it away in XBoX Games and Apps to solve the problem; I bought rocket league few years ago I've been playing it for 3years or so then I got the game pass for 7 months now I don't have it and when I tried... Discussion in 'XBoX Games and Apps' started by Imagine✔, Sep 21, 2020.

  1. Imagine✔
    Imagine✔ Guest

    I purchased a game then the game pass took it away


    I bought rocket league few years ago I've been playing it for 3years or so then I got the game pass for 7 months now I don't have it and when I tried to play it said "do you own this gane or app" then I tried to uninstall and reinstall when I uninstalled
    it it disappeared from the all owned ganes section then I went to the store and it was asking me to buy it again I guess it doesn't matter because it's coming free to play on the 23rd but I don't want to have this happened again or to anyone else.

    :)
     
    Imagine✔, Sep 21, 2020
    #1
  2. SPQR FeaRLesS Win User

    I purchased a game then the game pass took it away

    Hi, seems pretty strange this situation you've been involved, have you tried to look at the "ready to install" page on games and apps?

    Because the game is also still on Game Pass and you should be able to download it and play it from the Game Pass page, it will leave game pass this week or the next so give it a try, by the way as you said 3 days to wait and it will be free to play to everyone
    so the problem is gonna be solved, pretty strange for sure to be honest
  3. HappyWaffl33 Win User

    I purchased a game then the game pass took it away

    Hi imagine :D

    You should try to reach xbox support :D

    https://support.xbox.com/

    But since the game its coming free to play on september 23rd maybe it can be that :D
  4. Dérek Augusto Win User

    Game Pass Refund Took Away Minecraft

    Hello!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    CzornyKaczuch, usually the user imagines that he has lost access to the game, when he cancels the ultimate gamepass, which has the GOLD linked. And gold is required to play online, so when the user enters the game, it appears to renew the subscription.

    Do you have a gold membership to access and play Minecraft?

    I remain at your disposal if you have any further questions.
  5. Dérek Augusto Win User

    Game Pass Refund Took Away Minecraft

    The Ultimate subscription has Gamepass + the GOld subscription, my friend.

    Now that you've canceled, you only need Gold to play the games in online mode.
  6. CzornyKaczuch Win User

    Game Pass Refund Took Away Minecraft

    He Had Ultimate fo around 3-4 months Never Had Gold. And He Bought Minecraft independently
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I purchased a game then the game pass took it away

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