I purchased a game, but my son can't play it on his profile

Hi again,

Ok, so I cancelled the subscriptions and got a refund.

I have repurchased the Ultimate from Son 1 xbox through my profile.

Games are available now on both xboxes.

New problem is, my son's can't play them unless they are in my profile.

If they log into their profiles on their xboxs it states to log in with the profile you purchased the games with.

If son 1 logs into my profile it logs me out of my profile on son's 2 Xbox and vice versa.

Now what's going on 😭

Hi Zeroice,

The issues began before I cancelled the subscriptions.

My son's still can't play shared games unless my profile is logged in

But if I'm logged in to one xbox, then it logs me out of the other xbox.

So both son's can't play at the same time, why can't they play these games from their profiles?

Hi again,

I have already done this without success.

Xbox 1

= Son 1 Xbox and set to Home Xbox

= My profile is on here as well as Son 1s profile

Xbox 2

= Son 2 Xbox

= My profile is on here as well as Son 2s profile.

Son 1 plays on xbox 1 on his profile and game says you must log in to the account that downloaded the game.

So he logs into my account....Games work

Son 2 plays on xbox 2 on his profile says you must log in to account that downloaded the game.

Log into my account, games work for son 2, but son 1 Now can't play the games

Anybody any ideas why my son can't play this on his profile but I can play it on mine? (I bought the game a while back)

You may want to try signing into your account first and leaving it signed in to see if he can access it that way.