I purchased a digital download at retail price and am now being told I have to have Game...

Discus and support I purchased a digital download at retail price and am now being told I have to have Game... in XBoX Games and Apps to solve the problem; Have been on the phone with support for over an hour and the only answer I get is that I have to subscribe to Game Pass... Discussion in 'XBoX Games and Apps' started by Andy Lowe1, Dec 25, 2022.

  1. Andy Lowe1
    Andy Lowe1 Guest

    I purchased a digital download at retail price and am now being told I have to have Game...


    Have been on the phone with support for over an hour and the only answer I get is that I have to subscribe to Game Pass

    :)
     
    Andy Lowe1, Dec 25, 2022
    #1
  2. Smwutches Win User

    I purchased a digital download at retail price and am now being told I have to have Game Pass subscription to play it.

    Double check your transactions at http://account.microsoft.com and make sure it shows the game here. If not, then it may have been redeemed on a different account and you'd need that account.
  3. Smwutches Win User

    I purchased a digital download at retail price and am now being told I have to have Game Pass subscription to play it.

    No. That game includes single player so you can play it without Gold. If you want to play it online, you would need Gold.
  4. Andy Lowe1 Win User

    I purchased a digital download at retail price and am now being told I have to have Game Pass subscription to play it.

    I paid $49.99 for forza Horizons 4 at Target a year ago.......now I have to pay every month just to play it? And if that is the Case with PS5, I wouldn't pay for that either.
  5. Andy Lowe1 Win User

    I purchased a digital download at retail price and am now being told I have to have Game Pass subscription to play it.

    Yeah.....no. It isn't there man:( I am really dissapointed
  6. Smwutches Win User

    I purchased a digital download at retail price and am now being told I have to have Game Pass subscription to play it.

    If should be in your library under Games and Apps listed as ready to install. You can also check for the game in the store and it should give you the option to install it from there.
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I purchased a digital download at retail price and am now being told I have to have Game...

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