I purchased 3 months Xbox live during promotion but I have not received my free 3 months yet

elleffsee7 · Jun 28, 2018

I purchased 3 months Xbox live on 22/01/18 when there was a promotion of a further 3 months free. Over 6 months on I have yet to receive my free 3 months yet. This is despite numerous promises by Xbox Support that the matter was in hand.

:)

Haxsaw · Jun 28, 2018

I purchased 3 months Xbox live during E3 but I have not received my free 3 months yet

I purchased 3 months Xbox live during E3 but I have not received my free 3 months yet

JamesNutter · Jun 28, 2018

Xbox Live Gold Promotion 3 + 3

Hello, I purchased 3 months of Xbox Live Gold during a promotion in January of this year and never received my code for the free 3 months. Please can you help?

Thanks

SiCalvert · Jul 14, 2018

I purchased on the US Microsoft Store site on June 15 and still have not received the free three months either. Terms and conditions said 10 business days until I receive the code. It has been well over this. I have contacted various customer service
reps with always being told they cannot help me and sending me to different reps. I even contacted via Twitter for help. No resolution yet.