I preordered Street fighter 30th anniversary collection and didn't recive my redeem code for ...

with my preorder of street fighter 30th anniversary collection I was supposed to recive a redeem code for ultra street fighter 4

7 to 10 days after the realease

:)

 

Street Fighter 30th Anniversary pre order bonus

Hello I preordered the street fighter 30th anniversary collection two months ago and It's been 7 days and I haven't gotten my code fo street fighter 4 ultra. What gives?

 

street fighter 30th anniversary collection

i preordered street fighter 30th anniversary collection and was supposed to receive codes to redeem free digital copies of street figher 4 arcade edition and street fighter 4 ultra edtion and never received those codes and it has been more than the 10 days
that i had to wait to receive those bonuses

 

I’ve given up. I contacted support. Took over an hour and got no where. I’ve contacted capcom. Nothing as well. So disappointed

 

I also pre-ordered and haven't received any codes for SF IV Arcade/Ultra Editions. I have talked to two Microsoft reps and they completely unhelpful. One told me to wait until 10 days after pre-order (even though it was already 12 days after), and if
that didn't work then to "go on to internet forum and see if others are having the same issue." The other rep said he "escalated my issue to a higher tier," but it has been 4 days since then and I have not heard anything. Seems like this should be a pretty
simply issue to sort out, or atleast acknowledge the issue and let the waiting customers know what is going on.

I have seen on other forums that other retailers (Best Buy) have been sending out Xbox codes, so I would like to know what Microsoft's holdup is and when they will get it sorted. As with many others, the SFIV bonus was one of the main reasons I pre-ordered
the game.