I pre-ordered Red Dead Redemption 2 and now I can't play it.

I checked this for my and my brothers account and that is the result. Looks a little bit strange or? On My Account the Ultimate Edition is listed twice. I think this is not correct and on my brothers account ultimate edition is missing. Pre-Order Bonus is
correct, because i have it bought and my brother not.

My Account:

Red Dead Redemption 2 Ultimate Edition

This Package Contains:

- Red Dead Redemption 2

- Red Dead Redemption 2 Ultimate Edition

- Red Dead Redemption 2 Special Edition Content

- Red Dead Redemption 2 Ultimate Edition Content

- Red Dead Redemption 2 Ultimate Edition Content

- Red Dead Redemption 2 Pre-Order Boni (War Horse)

- Red Dead Redemption 2 Pre-Order Boni (Treasure Map)

Brothers Account:

Red Dead Redemption 2 Ultimate Edition

This Package Contains:

- Red Dead Redemption 2

- Red Dead Redemption 2 Special Edition Content

- Red Dead Redemption 2 Ultimate Edition Content

Each profile can set ONE console at a time as their home console and any other profile on that console can then play that profiles digital games and use its subscriptions without the profile with the
ownership of the games and subscriptions being signed in at the same time.

Good to know, but if i got my own console and this new console to my home console then this did not work anymore on the old console right?

So i set the console to my home console on my account to an now it works - he has all the Content of the game, but i think this is not the solution for the initial Problem, because he bought and installed a seperate copy of the full
game (Ultimate Edition) and so it should work without my account set to home console so that i share my game data with him.

And that is the real Problem which should be solved. So i checked what is installed on the console under his profile and compared it to my profile:

His installed game files:

- Red Dead Redemption 2

- Red Dead Redemption 2 Special Edition Content

- Red Dead Redemption 2 Ultimate Edition Content

- Red Dead Redemption 2 Pre Order Bonus War Horse

- Red Dead Redemption 2 Pre Order Bonus War Treausre Map

My installed game files:

- Red Dead Redemption 2

- Red Dead Redemption 2 Special Edition Content

- Red Dead Redemption 2 Ultimate Edition Content

- Red Dead Redemption 2 Pre Order Bonus War Horse

- Red Dead Redemption 2 Pre Order Bonus War Treausre Map

So we both have installed exactly the same game files, but if is only logged in, Nothing of the Special and ultimate edtion either the pre order Bonus stuff is loaded and accessible in the game. And that ist no correct. So what's the
Problem?

I have not received my pre order bonus code for pre odering red dead redemption 2 and does that code also entail the money for gta 5.

Hello Mark!

If you have questions about the release date of Red Dead Redemption take a look here Red Dead Redemption 2. You
can get any options regarding your transaction and pre-order by looking in your Order history.

Thanks for reaching out

[*]Hi Superman, I'm sorry to hear that this is still persisting. The following list is the items that were part of the bundle for Red Dead Redemption 2 Special Edition:
[*]Special Edition:

• Base game
• Treasure Map (pre-orders before 8/15 only)
• GTA$1M for GTA Online (pre-order only)
• Pre-Order Bonuses:
  • War Horse
  • Outlaw Survival Kit
  • Cash Bonus for Story Mode
• Special Edition Content (Story Mode content):
  • Bank Robbery Mission & Gang Hideout
  • Dappled Black Thoroughbred
  • Talisman & Medallion Gameplay Bonuses
  • Gameplay Boosts
  • The Nuevo Paraiso Gunslinger Outfit
  • Free access to additional weapons

Also, in regards to the War Horse
Rockstar Support has this article stating how to access the War Horse. This is their response on their website;
"The War Horse will be available once you have access to the Stables through Story Mode progression."

Hope this helps!