I Pre-ordered Quantum Break in my Xbox one store last Feb 22, 2016 but NO code for Alan ...

Discus and support I Pre-ordered Quantum Break in my Xbox one store last Feb 22, 2016 but NO code for Alan ... in XBoX Sales and Promo to solve the problem; Good day! I have pre-ordered quantum break last Feb 22, 2016 and I understand that I will receive the redeem code in my Xbox messages 7-10days but I... Discussion in 'XBoX Sales and Promo' started by rport3r, Mar 8, 2016.

  1. rport3r
    rport3r Guest

    I Pre-ordered Quantum Break in my Xbox one store last Feb 22, 2016 but NO code for Alan ...


    Good day!

    I have pre-ordered quantum break last Feb 22, 2016 and I understand that I will receive the redeem code in my Xbox messages 7-10days but I received none.

    Anyone, please advice me what to do so I can get my redeem code for Alan Wake’s American Nightmare.

    :)
     
    rport3r, Mar 8, 2016
    #1
  2. rport3r
    rport3r Guest
    Alan Wake’s American Nightmare Code

    We have the same problem. I have pre ordered Quantum Break last Feb 22, 2016 and have not yet received Alan Wake’s American Nightmare code. I already check my xbox message but none. Please help us.
     
    rport3r, Mar 8, 2016
    #2
  3. rport3r
    rport3r Guest
    Pre-order Quantum Break - Alan Wake’s American Nightmare

    Hi, we have the same problem. I have pre ordered Quantum Break on Feb 22, 2016 and have not yet received Alan Wake’s American Nightmare code. I already check my xbox message but none. Please help us.
     
    rport3r, Mar 8, 2016
    #3
  4. Mister Maka
    Mister Maka Guest

    I Pre-ordered Quantum Break in my Xbox one store last Feb 22, 2016 but NO code for Alan ...

    Hey there rport3r!

    Sorry to hear you haven't received your code. Can you sign in over on commerce.microsoft.com and verify the transaction for Quantum Break was completed? If you're able to see a completed purchase please get a screenshot of that and remove all personal information.

    Once you get that screenshot please Private Message me it by clicking the envelope under this post. Thanks!
     
    Mister Maka, Mar 8, 2016
    #4
  5. rport3r Win User

    Alan Wake’s American Nightmare Code

    We have the same problem. I have pre ordered Quantum Break last Feb 22, 2016 and have not yet received Alan Wake’s American Nightmare code. I already check my xbox message but none. Please help us.
  6. rport3r Win User

    Pre-order Quantum Break - Alan Wake’s American Nightmare

    Hi, we have the same problem. I have pre ordered Quantum Break on Feb 22, 2016 and have not yet received Alan Wake’s American Nightmare code. I already check my xbox message but none. Please help us.
  7. GangWay1 Win User

    Quantum break havent received ANY pre order codes

    I Pre-Ordered Quantum Break on April 4, 2016 and I have not yet received the codes for Alan Wake, DLC, American Nightmare, or the Windows 10 version of Quantum Break. I would like to receive these codes soon. Thank You.
  8. Mister Beep Win User

    Haven't received my Quantum Break windows 10 code

    Hey there,

    Unfortunately the Windows 10 version of Quantum Break is only included with digital pre-orders, Quantum Break on Xbox One codes redeemed by April 4th 2016, and with Quantum Break Xbox One bundle's purchased in US, UK, and Canada. For more information, please
    check out the Quantum Break on Windows 10 FAQ.

    Free Quantum Break Windows 10 game offer valid with pre-order of digital copy of Quantum Break for Xbox One, by April 4, 2016, from Xbox Store, Xbox.com, participating retailers, or inside Quantum Break Xbox One console bundles, while supplies
    last (physical game discs and bundles with Quantum Break game discs are excluded from this offer). Quantum Break Xbox One codes purchased at retail and inside bundles must be redeemed on the console or at Xbox.com by April 4, 2016 11.59 PM Pacific Time. Windows
    10 game redemption code will be sent via Xbox system message around the week of April 5, 2016. (In US, UK and Canada, codes with pre-order of the Xbox One Special Edition Quantum Break Bundle can be redeemed by April 10th, 2016, 11.59 PM Pacific Time.) For
    Windows 10 game system requirements see www.quantumbreak.com/windows10. Offer available in all Xbox Live markets except China.
  9. Mister Beep Win User

    Quantum Break Pre-Order never received Alan Wake American Nightmare and Quantum Break PC code

    Pre-ordering a code to redeem the digital version of Quantum Break through the Xbox Store before the launch of Quantum Break (which was April 5th, 2016) would have included the digital pre-order bonuses. However the disc version would not have been eligible.

    Again, sincere apologies for any frustration this may have caused. For more information, check out the
    Quantum Break on Windows 10 FAQ. I'll quote the relevant piece below:

    Free Quantum Break Windows 10 game offer valid with pre-order of digital copy of Quantum Break for Xbox One, by April 4, 2016, from Xbox Store, Xbox.com, participating retailers, or inside Quantum Break Xbox One console bundles, while supplies
    last (physical game discs and bundles with Quantum Break game discs are excluded from this offer). Quantum Break Xbox One codes purchased at retail and inside bundles must be redeemed on the console or at Xbox.com by April 4, 2016 11.59 PM
    Pacific Time. Windows 10 game redemption code will be sent via Xbox system message around the week of April 5, 2016. (In US, UK and Canada, codes with pre-order of the Xbox One Special Edition Quantum Break Bundle can be redeemed by April 10th, 2016, 11.59
    PM Pacific Time.) For Windows 10 game system requirements see www.quantumbreak.com/windows10. Offer available in all Xbox Live markets except China.
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I Pre-ordered Quantum Break in my Xbox one store last Feb 22, 2016 but NO code for Alan ...

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