I pre ordered madden 17 and haven't gotten my ea access code

Hello, I Pre order Madden 17 and I haven't received my 1Month EA Acces and now it's been 10+ days. What's going on???

Hey huskerpower222 -

According to the
Madden NFL 17 Microsoft Store page, you will receive your 1 month EA Access code 7-10 days following your pre-order:

For a limited time pre-order Madden NFL 17 and receive a code for one month of EA Access**. The code for EA Access will be delivered to your Xbox message center in 7-10 days. This offer is available for a limited time only and you must redeem
your EA Access code by September 9, 2016. You can redeem the code on your console or at xbox.com/redeemcode.

Unfortunately we are unable to obtain advance codes or generate new ones. If you do not receive your code by the 10th day following your pre-order, feel free to post a new thread so we can look into it.

Thank for understanding.

Hey Ea7yz,

Are you inquiring about the Event Tickets and Pro Packs? If so, you will want to visit EA's

What Packs to Expect in Your Madden 17 Edition page. For further assistance on NFL in-game items such as this, please refer to the 'Related articles' at the bottom of that page. This content was not sent out via Xbox Live, so unfortunately we will not have
any codes for that specific content.

The only content we are able to assist with on this game is the EA Access code you should have received 7-10 days after pre-ordering the game. Did you receive that EA access code? If not, which day did you pre-order Madden 17?

Hey MrScarface X -

According to the
Madden NFL 17 Microsoft Store page, the codes for 1 month of EA Access will be sent 7-10 days after the date of pre-order:

For a limited time pre-order Madden NFL 17 and receive a code for one month of EA Access**. The code for EA Access will be delivered to your Xbox message center in 7-10 days. This offer is available for a limited time only and you must redeem
your EA Access code by September 9, 2016. You can redeem the code on your console or at xbox.com/redeemcode.

If you don't receive your code by the end of the day on August 26, 2016, feel free to post up a new thread so we can investigate further.

Apologies for any frustration this may cause.

Hey MoV Swole -

The
Madden NFL 17 Microsoft Store page has information regarding the free 1 month of EA Access:

For a limited time pre-order Madden NFL 17 and receive a code for one month of EA Access**. The code for EA Access will be delivered to your Xbox message center in 7-10 days. This offer is available for a limited time only and you must redeem
your EA Access code by September 9, 2016. You can redeem the code on your console or at xbox.com/redeemcode.

Unfortunately, we are unable to generate or acquire advance codes. If you don't have your code by August 27, 2016, feel free to post a new thread.

Apologies for any frustration this may cause.