I pre ordered Hogwarts Legacy for X Box 1 on the 31/01/23, even though it’s release day it...

Discus and support I pre ordered Hogwarts Legacy for X Box 1 on the 31/01/23, even though it’s release day it... in XBoX Games and Apps to solve the problem; I pre ordered Hogwarts Legacy for x box one on the 31/01/23. It’s now release day and it says I’m too early. Also the money has not been charged from... Discussion in 'XBoX Games and Apps' started by Tracey Hewitt, Feb 11, 2023.

  1. I pre ordered Hogwarts Legacy for X Box 1 on the 31/01/23, even though it’s release day it...


    I pre ordered Hogwarts Legacy for x box one on the 31/01/23. It’s now release day and it says I’m too early. Also the money has not been charged from my account yet, what’s going on?

    :)
     
    Tracey Hewitt, Feb 11, 2023
    #1
  2. XBF - Hayabusa Win User

    My Pre-Order Was Refunded & I Can't Pre-Order It Again.

    Hello,

    Thanks for reaching out to the Xbox forums. We understand there may be some frustration regarding the refund, however you should be able to pre-order again. There may have been an issue if you were trying to pre-order the same exact version of the game, as some changes were made.

    Digital Deluxe version: Buy Hogwarts Legacy: Digital Deluxe Edition | Xbox

    Xbox Series X|S version: Buy Hogwarts Legacy Xbox Series X|S Version | Xbox (Release date: 2/10/23)

    Xbox One version: Buy Hogwarts Legacy Xbox One Version | Xbox (Releases 4/4/23)

    If you are experiencing issues regarding your refund, please contact support: https://support.xbox.com/contact-us

    Thanks,

    -Hayabusa
  3. KindGryphon Win User

    You are too early

    Hi, i pre ordered Hogwarts legacy xbox one version for my xbox one x. It lets me download the base version but not the full game and every time i try to open the game it says im too early even though it was released yesterday?
    The xbox one (which includes xbox one x) versions of the game dont release until April 4th.

    The Xbox Series X/S versions of the game are what released yesterday and those versions are not compatible with the Xbox One X
  4. Michael Robinson8 Win User

    Please help

    I checked my bank and there’s a transaction for $60 on 12/5/22 and hogwarts legacy was the only game I pre ordered/paid for at that time for that price but when I went to Xbox transaction there’s no payment for hogwarts legacy it’s like I never pre ordered/paid for it
  5. Smwutches Win User

    I pre ordered Hogwarts Legacy for X Box 1 on the 31/01/23, even though it’s release day it says I am too early, and the money hasn’t even been taken yet, what’s going on?

    The Xbox On version of the game will be released on April 4.
  6. Jose Martinez_22 Win User

    Unable to purchase Hogwarts Legacy for Xbox series S

    Hello BradB_82. My name is Jose.

    Hogwarts Legacy cannot be purchased for Xbox Series S. The game is only available for Xbox Series X and Xbox One.

    According to a press release from Avalanche Software, the game's developer, Hogwarts Legacy could not be released for Xbox Series S due to performance limitations. The Xbox Series S has a weaker GPU than the Xbox Series X, which could have caused performance issues with a game as ambitious as Hogwarts Legacy.

    The Xbox Series S has a weaker GPU than the Xbox Series X. This could have caused performance issues with a game as ambitious as Hogwarts Legacy.

    Here are some reasons why Hogwarts Legacy cannot be purchased for Xbox Series S:

    Hogwarts Legacy is an open world game with a huge world to explore. This requires a powerful GPU to generate high-quality graphics.

    Hogwarts Legacy has a complex combat system that requires a powerful GPU to run smoothly.

    Hogwarts Legacy may be released for Xbox Series S in the future, but for now, it's only available for Xbox Series X and Xbox One.

    I hope this information has been useful to you and that your doubts have been clarified.
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