i pre ordered 3 games but i never got my third games to be registered in my punchcard

:)

 

Games on Demand Pre-Order Punchcard Problem

The description of the Games on Demand Pre-Order Punchcard is that if you pre-order any 3 of the games on the list that you will receive 15,000 reward points around 96 hours after the third game is released. I have pre-ordered Middle Earth: Shadow of War
Gold Edition, The Evil Within 2, Assassin's Creed: Origins Gold Edition and Wolfenstein 2 Digital Deluxe Edition but my punchcard only counted my Assassin's Creed Origins as being pre-ordered. Is there a way for this problem to be fixed so that I may get
my reward points, please?

 

Pre Order Punchcard

When I log into my account and look at my Punchcard to receive the 15,000 bonus credits, only two of the three games I pre-ordered seem to have registered. The one not being registered was the second out of the three to be released. Please advise.

 

I'm also having this problem... I preordered Mafia 3, Watch Dogs 2, and Skyrim. I wish they'd actually have support staff commenting and helping people.

 

You'll want to post in the support section of the forum in order for support to check into it for you. Keep in mind that if any of the games were preordered before the offer began on October 1, they would not count.

 

Yea that was what support said was my problem. I think its cheap and bad customer service. It is very hard to cancel a pre-order unless you talk to support, and how would I know to go through the hassle for the promotion? It is misleading at best.

 

Terms and conditions for promotions can be found on the program's FAQ page which did state that the purchases had to be made on or after October 1.

 

Same thing happened with me. It's stupid. Some people pre-order early just to get that cost out of the way and they're not even considered. The only one I did before the promotion was Call of Duty on September 23rd. This, and price drops by 25% or more like
a month or so after release has turned me of from pre-ordering. Gonna start waiting for sales to buy (Digital or Physical copy) . By then whatever issues at launch might be fixed...lol

 

Same thing happened with me. It's stupid. Some people, like myself, pre-order early just to get that cost out of the way and we're not even considered. The only one I did before the promotion was Call of Duty on September 23rd and if that's the T&C, then
they need to adjust the fact that it says you "pre-ordered" in the promo section. The hassle of going through support to cancel, then to re-order is just plain time consuming. This, and price drops by 25% or more like a month or so after release has turned
me of from pre-ordering. Gonna start waiting for sales to buy my games (Digital or Physical ). The money I'll save will trump the pittance I get in this "rewards program"