I pre ordered 2k18 no points given

Discus and support I pre ordered 2k18 no points given in XBoX Rewards & Social to solve the problem; I pre ordered 2k18 but received no rewards for 15,000 ae392d05-a47f-4922-b349-d87b3d772f7d Discussion in 'XBoX Rewards & Social' started by That Guy Pugh, Sep 15, 2017.

  1. That Guy Pugh
    That Guy Pugh Guest

    I pre ordered 2k18 no points given


    I pre ordered 2k18 but received no rewards for 15,000

    :)
     
    That Guy Pugh, Sep 15, 2017
    #1
  2. x factor ca
    x factor ca Guest
    Pre-Order Punchcard points

    HI, I pre-ordered Madden 18, Destiny 2, and NBA 2k18. All were pre-ordered on July 15 which was between the set dates of July 1-September 30th. My punchcard shows all 3 slots filled but i haven't received the 15k points. The FAQ
    says they should be received 96 hours after all games I pre-ordered are released, and its been about 2 weeks since 2k18 came out which was the most recent of the 3. How do i get my points?
     
    x factor ca, Sep 15, 2017
    #2
  3. Royal Royce855
    Royal Royce855 Guest
    how do i cancel a pre ordered game (2k18)

    how do i cancel a pre ordered game (2k18)
     
    Royal Royce855, Sep 15, 2017
    #3
  4. Smwutches
    Smwutches Guest

    I pre ordered 2k18 no points given

    In order to receive the 15,000 credits, you need to preporder 3 games. So that preorder would count as a punch on your punchcard.
     
    Smwutches, Sep 15, 2017
    #4
  5. That Guy Pugh
    That Guy Pugh Guest
    doesn't it update on the 15th and 30th?
     
    That Guy Pugh, Sep 15, 2017
    #5
  6. Smwutches
    Smwutches Guest
    The 15th and 30th are the generally dates a deposit takes place. It has nothing to do with the offers themselves. For the punchcard offer, you should see a punch about 96 hours after you make an eligible preorder. The credits for that offer will be given
    about 96 hours after all 3 games you've preordered have been released.
     
    Smwutches, Sep 15, 2017
    #6
  7. XBLRewards8
    XBLRewards8 Guest
    Hello That Guy Pugh,

    From the FAQ for that offer (Games on Demand):

    How do I earn Rewards with the Games on Demand Pre-Order Punchcard?

    Earn 15,000 Rewards Credits when you pre-order three eligible (see descriptor in next question) Games on Demand titles in the Xbox Store between July 1, 2017 00:00 UTC and September 30, 2017 23:59 UTC. You must pre-order each game before
    its shown release date to qualify. Please visit http://www.worldtimeserver.com or another world time database to determine local time.

    Since you have not purchased three eligible pre-orders within the offer period, you have not completed the offer.
     
    XBLRewards8, Nov 3, 2018
    #7
  8. XBLRewards8 Win User

    I pre ordered 2k18 no points given

    Hello That Guy Pugh,

    From the FAQ for that offer (Games on Demand):

    How do I earn Rewards with the Games on Demand Pre-Order Punchcard?

    Earn 15,000 Rewards Credits when you pre-order three eligible (see descriptor in next question) Games on Demand titles in the Xbox Store between July 1, 2017 00:00 UTC and September 30, 2017 23:59 UTC. You must pre-order each game before
    its shown release date to qualify. Please visit http://www.worldtimeserver.com or another world time database to determine local time.

    Since you have not purchased three eligible pre-orders within the offer period, you have not completed the offer.
  9. That Guy Pugh Win User

    I pre ordered 2k18 no points given

    doesn't it update on the 15th and 30th?
  10. Smwutches Win User

    I pre ordered 2k18 no points given

    The 15th and 30th are the generally dates a deposit takes place. It has nothing to do with the offers themselves. For the punchcard offer, you should see a punch about 96 hours after you make an eligible preorder. The credits for that offer will be given
    about 96 hours after all 3 games you've preordered have been released.
  11. Smwutches Win User

    I pre ordered 2k18 no points given

    In order to receive the 15,000 credits, you need to preporder 3 games. So that preorder would count as a punch on your punchcard.
  12. Mister Beep Win User

    NBA2K 18 Physical Items

    Hey there,

    Where did you order the game from? I would suggest reaching out to the retailer you purchased the game from to inquire further. If you purchased the disc version from the Microsoft Store, you would need to reach out to Microsoft Store support so they can
    take a look for you.

    Lastly, if you pre-ordered the digital version, you would not receive any physical items. You can find this information and more on

    2K's NBA 2K18 Pre-Order page    .

    Hope this helps point you in the right direction!
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I pre ordered 2k18 no points given

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