i pay xbox all access AND xbox game pass ultimate

Discus and support i pay xbox all access AND xbox game pass ultimate in XBoX on Consoles to solve the problem; Hi everyone, I bought an xbox series x on November 10, 2020 with all access, since I am withdrawn every 5th of the month from € 32.99 (which is... Discussion in 'XBoX on Consoles' started by l zOm l, Mar 20, 2021.

  1. l zOm l
    l zOm l Guest

    i pay xbox all access AND xbox game pass ultimate


    Hi everyone,

    I bought an xbox series x on November 10, 2020 with all access, since I am withdrawn every 5th of the month from € 32.99 (which is normal).
    However, my gamepass ultimate subscription is still in progress and I am also charged € 12.99 every month (on the 18th).

    When I go to my Microsoft account, I only see my ultimate subscription, no trace of all access.

    What should I do to pay only one subscription for the gamepass and especially how to get reimbursed for the 5 months taken in duplicate (or at least postpone them at the end of all access)?
    Thank you in advance and good day !

    :)
     
    l zOm l, Mar 20, 2021
    #1
  2. ngocphi Win User

    Xbox Game Pass Ultimate

    Did you get the all access financing or did you pay outright

    If you paying month to month for 2 years then yes you get the ultimate

    If you paid 499 USD or whatever in your region it does not come with it

    It's only for all access members who finance the console over 2 years either all access and it's not free

    You pay it along with your all access
  3. XBF Brad A Win User

    All access and existing subscriptions

    Hi Lazlo,

    Thanks for coming ot the forums. If it is your first time signing up for the ultimate game pass, all time you got on Xbox live gold/game pass for console or PC will be converted. So if you have gold and game pass till may of next year, with Ultimate you
    will have it until May of 2021 plus whatever you sign up for on the ultimate.

    Here is a
    FAQ on Ultimate game pass
    . Hope this helps.

    Thanks,

    Brad
  4. D4NNY08 Win User

    Game Pass Ultimate to Xbox All Access

    I pay monthly for my Xbox Game Pass Ultímate 14.99 a month . Should I cancel it since I will have it when the Xbox All Access console arrives ?
  5. Francia J. Win User

    gold and all access

    Hi Luther, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    If you're already an Xbox Live Gold or Xbox Game Pass member, any days remaining in your subscription(s) will be converted to Xbox Game Pass Ultimate at a conversion ratio when you redeem the 24-month Xbox Game Pass Ultimate subscription, and those days will be added to your Xbox Game Pass Ultimate subscription up to a maximum of 36 months. Xbox Game Pass Ultimate subscriptions are limited to 36 months.

    It will not be refunded. For your reference, you can also check this link: https://support.xbox.com/en-US/help/subscriptio...
  6. yobrizo Win User

    Xbox all access

    At the end of your subscription you can choose between having none, only gold, only game pass. in case you want both, the option to choose is ultimate
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i pay xbox all access AND xbox game pass ultimate

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