I pay ultimate 1 month

Hello @DAMVILLE0! I hope that you are doing well!

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently facing issues regarding the game pass ultimate. But don't worry, since you already purchased the subscription, the following troubleshooting will fix the issue.

Step 1: Remove your account:

First, please select System > Settings > account > remove accounts and then select your account and select Remove to confirm then re-add your account.

Step 2: Clear Mac address:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart.

Step 3: Reset your console:

If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

Step 4: Check your order history:

If this is not working then, please check your purchase through account.xbox.com.

If you do not see the purchase through here, Or if you have checked your Orders as well and do not see it then you might have purchased it on a separate account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

If you upgrade to Ultimate using the $1 promotion, everything you already have will be converted to Ultimate. So you'll pay for 1 month but get 4-5 months of Ultimate before needing to pay again.

I have $3.71 i went to game pass ultimate for 1 dollar for a month i put in my password and hit next and it took me to paying method game pass ultimate is 1 dollar for 1 month i shouldn't have pay when i have $3.71

£7.99 is console 1 month

£10.99 is Ultimate 1 month

But surely I would only pay one?

Thank you

If you don't have an active Ultimate subscription, regardless of whether you've had one in the past, when you pay for a month of Ultimate, it will convert your existing subscriptions over at the following rates: -

Xbox Live Gold = 1:1

Game Pass = 1:1

EA Play = 3:1

You can stack up up to 36 months of any single subscription, so, the cheapest way to get Game Pass Ultimate is to buy some pre-paid Gold codes from sites like Amazon or NewEgg, redeem them, then pay for 1 month of Ultimate to convert the Gold to Ultimate.

An example: -

You're starting with nothing.

You buy and redeem 2 x 12 month Gold codes for $60 each from Amazon. You now have 24 months of Gold.

You pay for 1 month of Ultimate, which costs $15. Your 24 months of Gold gets converted to 24 months of Ultimate, plus you paid for 1 month, so you now have 25 months of Ultimate for $135.