I paid in march 22 to have NO AD's while playing SOLITAIRE and now the ad's are...

Discus and support I paid in march 22 to have NO AD's while playing SOLITAIRE and now the ad's are... in XBoX Games and Apps to solve the problem; I paid in march 22 to have NO AD's while playing SOLITAIRE and now the ad's are back....PLEASE FIX THIS!! ded1dd1d-e4ea-4d52-83c3-722ea3d1aca4 Discussion in 'XBoX Games and Apps' started by Bob Millar1, Aug 22, 2022.

  1. Bob Millar1
    Bob Millar1 Guest

    I paid in march 22 to have NO AD's while playing SOLITAIRE and now the ad's are...


    I paid in march 22 to have NO AD's while playing SOLITAIRE and now the ad's are back....PLEASE FIX THIS!!

    :)
     
    Bob Millar1, Aug 22, 2022
    #1
  2. Francia J. Win User

    I paid in march 22 to have NO AD's while playing SOLITAIRE and now the ad's are back....PLEASE FIX THIS!!

    Hi Bob, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    We will be following the steps on this link: https://microsoftcasualgames.zendesk.com/hc/en-...

    Make sure that your subscription is active by signing in to https://account.microsoft.com/services and once confirmed, sign out then restart before signing back in on your Microsoft Store App.
  3. DorothyTrend Win User

    I first got premium for $1.99/mo. I then switched to $14.99/yr which I paid. Why was I still also charged $1.99 also anyway?

    On January 18th I got Solitaire No ads for $1.99 and got tricked into getting Amazon Prime which was automatically deducted from me for $15.13 on Jan 23rd and Feb 21st. I complained and got a refund on Feb 23rd. As expected I had the automatic withdrawal from my account of $1.99 on Febuary 21st. On March 29th I switched to Solitaire no ads once a year payment of $14.99 which I paid. Now on April 18th I still got an autmatic withdrawal for $1.99 anyway. Please refund the $1.99 and keep me in Solitaire no ads for a year with no more withdrawalls until March 29, 2024.
  4. Adam Sheetz Win User

    TOOOOOOO many inappropriate ADS before and during GAMES !!!

    Hi Garrymcmartin, my name is Adam.

    I’m sorry to hear that you’re experiencing inappropriate ads while playing Microsoft Solitaire. I understand how frustrating it can be to have to deal with unwanted ads. Here are some steps you can take to reduce the number of ads you see:

    1. Upgrade to the premium version of the app: The premium version of the app eliminates ads completely. It costs $1.99 per month or $14.99 per year.

    2. Install an ad-blocker: You can install an ad-blocker like Adguard to block ads in the Solitaire game.

    I hope these suggestions help you reduce the number of ads you see while playing Microsoft Solitaire.

    Let me know if you have any other questions or concerns.
    Adam.
  5. jimames Win User

    Ads Appearing

    I paid for no ads in the Microsoft Solitaire Suite app/game. I would log into the app to do the daily games and when I select a game, a ad would appear before the game would come up to click play on. At the bottom of the ad, it would say you can get
    rid of these by clicking here, which I have already done.
  6. SylviaWingatevn Win User

    issues with my premium subscription

    I have paid for premium membership twice and still get ads. Sometimes they are cut short but other times the full page of the ad pops up. I don't know what to do about it. I had the premium membership then my computer had to be reset and when I got my
    solitaire games back the ads started again. So I paid a second time and still get ads. What do I do? I'm not paying again!
Thema:

I paid in march 22 to have NO AD's while playing SOLITAIRE and now the ad's are...

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