I paid game pass sub fee twice

ufukbasli · Apr 6, 2021

I recently bought game pass but while on loading screen I accidently clicked outside of pop-up screen , and re do all steps but waited till end this time. However I checked my bank account and seen fee paid twice ? Can I have a refund of one of these payment or it will count as 2nd month payment?

:)

XBF Houmaidi O

Hello @ufukbasli! I hope that you are doing well!

Thank you for reaching out to us here on the forums regarding this situation.

You can submit a refund request for the second charge using the link bellow:

Request an Xbox subscription refund | Xbox Support

If you are unable to request a refund on that link please contact our live support.

Contact us | Xbox Support

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming

Mr Durva

Heck I would have paid it anyways. Sub fees are something I am used to and don't see it as that big of an issue

Magniscotus

DId you read what I wrote? I am an xbox gold Member. I have paid the subscription fee twice. When I say I paid the fee again, that means I paid it once before, and I am already a member. Why would I be complaining about this if I weren't a gold member?

dainja raas

Bit daft really , EA should just reclaim the sub fee from MS and allow users to pay using pre paid MS currency cards .

ShortyAVW

Very frustrated. Paid and since not working will have to pay for sub with other form of payment. Now have to pay the year twice just to get it to work.

I paid game pass sub fee twice