I paid for a gamertag change and in some areas it applied but in others it hasnt

Discus and support I paid for a gamertag change and in some areas it applied but in others it hasnt in XBoX Accessibility to solve the problem; On October 2nd I paid for the gamertag change. In some areas like the microsoft store the name was changed however in the xbox store and site where you... Discussion in 'XBoX Accessibility' started by Tony00237, Nov 22, 2023.

  1. Tony00237
    Tony00237 Guest

    I paid for a gamertag change and in some areas it applied but in others it hasnt


    On October 2nd I paid for the gamertag change. In some areas like the microsoft store the name was changed however in the xbox store and site where you request a name change it has not been applied. What gives?

    :)
     
    Tony00237, Nov 22, 2023
    #1
  2. CarTzy Win User

    I paid for a gamertag change and in some areas it applied but in others it hasnt

    Hello,

    We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question?

    Thank you for understanding.
  3. CarTzy Win User

    I paid for a gamertag change and in some areas it applied but in others it hasnt

    Hello Tony00237,

    Thank you for posting in the Microsoft Community.

    I'm sorry to hear that you're experiencing issues with your gamertag change. It's possible that the change may take some time to fully propagate across all Microsoft services. However, if it has been more than a few days since you made the change and it still hasn't updated in certain areas, I recommend contacting Xbox Support directly for further assistance. They will be able to investigate the issue and help you resolve it.

    On your console you may try to remove and re-add your profile and see if this fixes the issue.

    Add or remove an Xbox profile | Xbox Support

    I hope this helps. Please let me know if you have any other questions or concerns. I appreciate your cooperation and understanding. Have a great day!
  4. ZER0G360 Win User

    Gamertag problem

    basically im saying even though it changed the gamertag on the 360 and the forum it hasnt changed it in other places like the xbox one and the website for some reason there still listed as LeadRaptor25787 when it should be which is my current gamertag
    after the free change i dont know why it hasnt changed just felt like i had to explain myself better now im just gonna wait and see if i get any help
  5. wi7bit Win User

    Gamertag hasnt changed

    Hi rotzz Rei

    It does take a while to filter through the system (it's not instant). There is no set time, you just have to wait but it will eventually change.

    Try signing out of the system and sign back in. That may help.
  6. Hoskayra Win User

    Gamertag hasnt changed

    Hello Rotzz R, my name is Oskayra, and I will be happy to help you.

    Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

    Note: This is a public forum therefore, I suggest you not share your personal information.

    I am very sorry for the problem you are going through, with the intention of being able to help you, I did an internal search on the Microsoft forum and found a publication by Gerardo C., an independent advisor, where he mentions important information about the Gamertag change, which you should take into account. :

    The process of changing the Gamertag in all games and in the entire Xbox ecosystem may take a couple of days to completely change, I recommend you wait a little longer and it should change automatically soon.

    Information Source (Credits): https://answers.microsoft.com/thread/06315dee-17c3-4a3b-8ea1-2568d912ca0e

    Sincerely,
    Oskayra.
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I paid for a gamertag change and in some areas it applied but in others it hasnt

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