I own Hitman 2 but cannot access to content and levels

Discus and support I own Hitman 2 but cannot access to content and levels in XBoX Games and Apps to solve the problem; Hello, I buy Hitman 2 gold Edition back in November and already work fine But since early August i don't have anymore acces to the levels in the game... Discussion in 'XBoX Games and Apps' started by Nico NT, Sep 3, 2019.

  1. Nico NT
    Nico NT Guest

    I own Hitman 2 but cannot access to content and levels


    Hello,

    I buy Hitman 2 gold Edition back in November and already work fine

    But since early August i don't have anymore acces to the levels in the game

    I follow all the indication from Warner Games support but nothing work

    https://wbgamessupport.wbgames.com/hc/en-us/articles/360002062948-I-own-DLC-content-or-levels-for-HITMAN-2-but-cannot-access-them

    I don't have the levels from hitman 2 on my ready to install in the game mangement.

    Ok for the the legacy pack and the extention pack, only the 6 basic levels from Miami to Sgail island, and the fist sniper assassin map doesn't appears

    Thanks for your help

    :)
     
    Nico NT, Sep 3, 2019
    #1
  2. Nico NT Win User

    I own Hitman 2 but cannot access to content and levels

    I have the exact same issue its 100% a license issue.
    Yes.

    I call the support, they ask me to re-buy the game and refound my money just after the order.

    Problem solve.
  3. ClockWrkPhantom Win User

    I own Hitman 2 but cannot access to content and levels

    I have the exact same issue its 100% a license issue.
  4. Nico NT Win User

    I own Hitman 2 but cannot access to content and levels

    Thanks very much, i will do that.

    Thanks again!
  5. choppyseize Win User

    I own Hitman 2 but cannot access to content and levels

    I would also check your purchase history to be sure the additional content is linked to the same account.
  6. XBF Diego M Win User

    I own Hitman 2 but cannot access to content and levels

    Hi Nico NT,

    Thank you for the update and the screenshots. I understand the issue now and it does seem like it could be a license issue but unfortunately we are not equipped on the forums to assist with these types of problems. At this point I recommend contacting Xbox
    customer support for more assistance so they can investigate this license issue on your account.

    1. Contact us here
    2. Select Xbox One
    3. Select See other options
    4. Select Payment & billing under Account management
    5. Select show contact options and go to step 4
    6. Select Request a call from Support if available within hours of operation or there should be a number for you to call and hours of operation for your region

    I hope this helps.
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I own Hitman 2 but cannot access to content and levels

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