i own elden ring what happened now its says i have to purchase again

Discus and support i own elden ring what happened now its says i have to purchase again in XBoX Games and Apps to solve the problem; i own elden ring account was hacked now say i have to purchase again cfd7dda1-c384-4656-9594-44ab31438218 Discussion in 'XBoX Games and Apps' started by TROY MAC 2, Sep 3, 2022.

  1. TROY MAC 2
    TROY MAC 2 Guest

    i own elden ring what happened now its says i have to purchase again


    i own elden ring account was hacked now say i have to purchase again

    :)
     
    TROY MAC 2, Sep 3, 2022
    #1
  2. Georges C. Win User

    i own elden ring what happened now its says i have to purchase again

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Troy, you've already logged into your account and checked the status of the game purchase, if you haven't already click the link below to log in with your account and check your Purchase History for the status of the game.

    https://account.microsoft.com/billing/orders
  3. Igor Tsizdan Win User

    I redeemed a game on Xbox, can see it in Order History but not in my game library, says to purchase again when search in store ( Elden Ring )

    Hi and thank you for your time , when I go to order history the game says “ redeemed “ the same as my other games on that list so nothings changed , when I click on the view in store on Elden ring from purchase history it doesn’t say I own it , it says to buy again , not sure how that’s possible
  4. Igor Tsizdan Win User

    I bought hogwarts legacy deluxe edition of cd keys

    I have the exact same issue , only with Elden Ring , bought hogwarts legacy not long ago ( from cdkeys ) and works without issues , but yesterday bought Elden ring worked fine for a few hours and today says I have to buy it again , can see it in order history but not game library , been told by Xbox support to wait for their server maintenance to finish because this is happening to a lot of people, doesn’t matter if bought through Xbox or redeemed code, hopefully they fix it soon as I feel your pain right now :/
  5. Serry2 Win User

    When I applied for an elden ring refund it denied because I had "gone over my limit for refunds this year" when I have not refunded anything in 2022

    Ms account does not even show I purchased elden ring or that I refunded it
  6. Zhang Jia0 Win User

    This game doesn't allow live streaming

    Hello! Xbox Ambassador House Baelish here! I can also confirm Elden Ring, Crusader Kings 3 and WWE 2k22 all say they don't allow livestreaming. What is odd is that WWE 2k22 and Elden Ring will still display game footage whereas the newly released Crusader Kings 3 on series x will not allow any feed at all.
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i own elden ring what happened now its says i have to purchase again

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