I own an xbox one s yet the microsoft reward points are not being given

For help with the Microsoft Rewards program, you would need to contact their customer
support. The Xbox Rewards program is not the same.

Hi there,

you should be able to see if the points are pending, but personally I would wait untill in February and if they still don't show the best thing to do is to create a post in the Xbox Reward Support forums here, the Reward Support agents only browse those
specific forums for reward issyes/questions etc. You can find the forums here:
forums.xbox.com/.../29.aspx

Hi,

-

I'd say they will be calculated at the end of January and then deposited in your account in February.

Please Note the Points only go pending when the subscription goes into effect so if you extend your membership you will not get your points straight away

In order for support to check into your account, you'll want to post in the Xbox Rewards Questions support forum.

Keep in mind that in order to receive credits for preorders, they have to be eligible for a specific offer on the site. If the preorders were eligible for the games on demand punchcard offer, you do need 3 eligible purchases for that offer and the credits
will be given after all 3 games have been released.