I ordered the Ultimate Edition of Halo Wars 2 earlier thismonth and still have not received ...

Hey there John Unt4med,

Where and how did you purchase the Halo Wars 2 Ultimate Edition? The way you receive a token is different based on how and where it was pre ordered or purchased.

Thanks!

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Hey there!

As mentioned in the store description for
Halo Wars 2: Ultimate Edition, the code for Halo Wars: Definitive Edition will deliver within 7-10 days. If you do not receive a code after waiting more than 10 days, please be sure to post up a new thread.

Pre-order the Halo Wars 2: Ultimate Edition and receive Halo Wars: Definitive Edition. The codes for Halo Wars: Definitive Edition will be delivered to your Xbox message center in 7-10 days from pre-order, beginning December 20, 2016.

Hey there!

As mentioned in the store description for
Halo Wars 2: Ultimate Edition, the code for Halo Wars: Definitive Edition will deliver within 7-10 days. If you do not receive a code after waiting more than 10 days, please be sure to post up a new thread.

Pre-order the Halo Wars 2: Ultimate Edition and receive Halo Wars: Definitive Edition. The codes for Halo Wars: Definitive Edition will be delivered to your Xbox message center in 7-10 days from pre-order, beginning December 20, 2016.

Halo Wars Definitive Edition is only available for those who pre-ordered Halo Wars 2 Ultimate Edition, not the standard edition.

If you did order the Ultimate Edition and still haven't received you code, can please head to this link and check if the game is available for download? https://www.microsoft.com/en-us/store/p/halo-wars-definitive-edition/c1lmknh1s8rv

You can also try to search for Halo Wars Definitive Edition on the your Xbox One under the Ready to Install list (My Apps & Games).

Hey, Firehopper!

Sorry to see any confusion and frustrations around this, however the description of

Halo Wars 2: Ultimate Edition pre-order page clearly states that it will take 7-10 days before you receive your code.

*Pre-order the Halo Wars 2: Ultimate Edition and receive Halo Wars: Definitive Edition. The codes for Halo Wars: Definitive Edition will be delivered to your Xbox message center in 7-10 days from pre-order, beginning December 20, 2016. Redeem your code on
Xbox One, Xbox.com or the Xbox App on Windows 10. For more information on how to redeem codes, visit Xbox.com/howtoredeem-console.

If it hits day 11 and you still do not have your Halo Wars Definitive Edition code, please post up a new thread detailing your purchase date so that we can dig into this further. Thanks for understanding!