I ordered a Xbox Controller but no cable in the box.

Thank you so much for the clarification!

Nothing to worry, you can request to the Microsoft Store Support online for the missing Micro-USB cable for the controller since it's not included with the device upon received.

You can contact them here on this link on your specific region: https://support.microsoft.com/en-us/account-bil...

Thank you so much for your time! I hope you have a great day!

Hey Martin!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

If I may ask, did you purchase the Xbox controller through Microsoft Store digitally or through a physical 3rd party store?

I ordered it online from Microsoft in Germany i got the product but i expected to get a cable with it

Its why I wrapped the box in duct tape, absolutely no way to see any graphics or indication it was a box for an Xbox controller. It was basically a silver box covered in ductape and a shipping label by the time it went out.

Also i 100 doubt it was replaced in transit. That would require a UPS driver happening to not only opening my box and wanting a broken controller, but also somehow having a Xbox Controller charging cable and a small green box on their person to swap the label onto. Which again from the description was not even on the box in the Customer Service photos.

The service center 100% mixed up my box while in-taking orders with a box for a charging cable and marked it as my item.

You cannot as far as I know. The Xbox One cannot control those features of the Cable Box. But I do not have cable so I haven't tested it. I have heard it won't control that or the DVR on your cable box.