I opted out in April and still haven't got my 5 dollars

Discus and support I opted out in April and still haven't got my 5 dollars in XBoX Rewards & Social to solve the problem; I opted out on April 7th and it is now July 2nd. I was told I would get my 5 dollars at the end of June but I still have not received it. What is going... Discussion in 'XBoX Rewards & Social' started by Nigel BeastMode, Jul 1, 2018.

  1. I opted out in April and still haven't got my 5 dollars


    I opted out on April 7th and it is now July 2nd. I was told I would get my 5 dollars at the end of June but I still have not received it. What is going on?!?

    :)
     
    Nigel BeastMode, Jul 1, 2018
    #1
  2. I opted out in April and still haven't got my 5 dollars

    I opted out on April 7th and i was told i would get my 5 dollars from my 5,750 reward credits by the end of June but that never happened. You guys keep pushing back the date I would receive it over and over again. When will I really get my 5 dollars?!?
     
    Nigel BeastMode, Jul 1, 2018
    #2
  3. Where is my deposited 5,750 credits. When will they be put into microsoft account

    I opted out around april 7th with 5,750 credits, and it is now April 30th, when am i supposed to recieve my 5 dollars from my credits.
     
    Nigel BeastMode, Jul 1, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    I opted out in April and still haven't got my 5 dollars

    Hello Nigel BeastMode,

    Your deposit was prevented due to a mismatch between your UK Rewards Account region and your US Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the time of registration.
    Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot
    complete when your Microsoft Account is of a differing currency.
     
    XBLRewards8, Jul 6, 2018
    #4
  5. Alright, so what can i do to fix this problem, I'm in the USA right now and have been for the past 3 years. There has to be a solution.

    Thanks
     
    Nigel BeastMode, Nov 3, 2018
    #5
  6. Nigel BeastMode Win User

    I opted out in April and still haven't got my 5 dollars

    Hello ,

    Your deposit was prevented due to a mismatch between your UK Rewards Account region and your US Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the time of registration.
    Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot
    complete when your Microsoft Account is of a differing currency.
    Alright, so what can i do to fix this problem, I'm in the USA right now and have been for the past 3 years. There has to be a solution.

    Thanks
  7. XBLRewards8 Win User

    I opted out in April and still haven't got my 5 dollars

    Hello Nigel BeastMode,

    Your deposit was prevented due to a mismatch between your UK Rewards Account region and your US Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the time of registration.
    Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot
    complete when your Microsoft Account is of a differing currency.
  8. PrYk79Z28 Win User

    Titanfall "Data Center Searching" or "Retrieving Matchmaking List"????

    I just bought the deluxe edition for 5 dollars, plus done everything still haven't got to play! Even unistalled it 3 times and even delted my profile and resigned in.
  9. KiLa PuRpZ 559 Win User

    Codes Lost in message inbox

    I played before April 11th and I still haven't got my gears of war 4 beta code!! Whats going on xbox!
  10. thousandmoby Win User

    MyVIP Gems to Microsoft Rewards Conversion Rate

    OK, follow-up question. If we opt out and don't want our Gems converted to MS Points, it says the balance will be deposited in the our regions tender. For me that is dollars. So will the 500 Gems be converted to $5 in cash? Also if we opt out to cash
    out, can we then opt back in so we can at least begin to generate the MS points
Thema:

I opted out in April and still haven't got my 5 dollars

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