I opted out but still havent got my deposit from my 5,750 points

Hello Nigel BeastMode,

Opting-out will work under the same process that our deposits of currency currently work. In our program, pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end
of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page. Therefore, since you chose to opt out in
the beginning of April, your Credits/Gems would be pending in the first half of the month, and are a part of the end of month deposit cycle.

When you opt out, deposits still follow the same rules as when you are in the program. So if you opt out between the 1st and 15th, they are deposited at the end of the month. If you opt out between the 15th and 20th, they are deposited by the 15th of the
next month.

guile33mrd

I looked up your account and saw you have 5,750 credits on your account. The pay out process will run on schedule on June 15, which means your credits should convert to spendable cash later that day or on June 16th

You need at least 100 msp pending before they are deposited into your account on the 15th or 30th of the month.

Any other questions about the rewards program should be posted here
forums.xbox.com/.../29.aspx

Let me guess, xbox rewards survey?

The survey in some times can be a trick one..., because after you respond all the questions done you have to wait the mensage survey complete appear and after that return to my rewards and wait a time between 5 to 7 days to credits launch in you pending
points and remeber they only deposit in quantity of more than 100 ms points in a row, if you have less the points maintain deposited until you have 100 or more ms points to receive.

To sure if that points is deposited for future receive you enter in xbox rewards in the begining you have show the points receiveid press the incon in the left, that goes to points peding see if that 40 points in there if not the survey don´t updated right
and you can´t receive the points, try this month respond the survey and waits in the maximum of 7 days the 20 points will be in the "peding" section of points.

I hope i help you and forgive my bad english it´s self learnerd.