I never received my 3 month groove pass

Discus and support I never received my 3 month groove pass in XBoX Sales and Promo to solve the problem; [img] 9b1a1abe-45b9-47c2-a43d-90a2fa64eb9d Discussion in 'XBoX Sales and Promo' started by Echo Gauge 2, Sep 18, 2017.

  1. Echo Gauge 2
    Echo Gauge 2 Guest

    I never received my 3 month groove pass


    I never received my 3 month groove pass [​IMG]

    :)
     
    Echo Gauge 2, Sep 18, 2017
    #1
  2. ChallengerRT426
    ChallengerRT426 Guest
    I need help with the Grove Music pass 4 month trial

    On Aug 31, 2017 I bought the Groove Music Pass 4 month free trial. The description said that I would receive my 3 month code in a few weeks. shortly after I placed that order I bought a 3 month Groove music pass using rewards points, and a 1 month pass for
    100 points. I never received my three month for the 4 month sign up. How can I get this resolved?
     
    ChallengerRT426, Sep 18, 2017
    #2
  3. JenPetrie
    JenPetrie Guest
    Groove Music - August / Labor Day Promotion

    I signed up for Groove Music Pass under the Labor Day Promotion. I was supposed to receive 2 separate 3 month passes by email but I never received those passes.
     
    JenPetrie, Sep 18, 2017
    #3
  4. Mister Maka
    Mister Maka Guest

    I never received my 3 month groove pass

    Hey there Echo Gauge 2.

    When did you sign up for Groove within this promotion? It was recently, the codes are sent out within 30 days of when you signed up, be sure to keep an eye out on your e-mail for communication.
     
    Mister Maka, Sep 19, 2017
    #4
  5. ObviousBulb3285
    ObviousBulb3285 Guest
    I'm having the same issue. It said my 1 month trial ended september 23. However, I checked both my email and my xbox messages and I have not recieved any codes
     
    ObviousBulb3285, Sep 25, 2017
    #5
  6. Joe Trooper
    Joe Trooper Guest
    Same boat as you. I started my own post here 6 days ago and received a response from Mister Maza asking where I signed up for the promo. I told him I signed up on the website. I sent this response 3 days ago and he hasn't responded
    back. I contacting xbox live chat again to get his resolved. But at this point I am not holding my breath.
     
    Joe Trooper, Sep 25, 2017
    #6
  7. ShadowMaster594
    ShadowMaster594 Guest
    I have yet to receive mine, I started my trial August 1st, got charged for another month Sept 1, contacted support 3 times, telling me they will follow up but never received a follow up or my code, and now the third rep has told me to post here. I hope
    someone can get this figured out otherwise I'm cancelling this week.
     
    ShadowMaster594, Nov 3, 2018
    #7
  8. Mister Maka Win User

    I never received my 3 month groove pass

    Hey there Echo Gauge 2.

    When did you sign up for Groove within this promotion? It was recently, the codes are sent out within 30 days of when you signed up, be sure to keep an eye out on your e-mail for communication.
  9. Joe Trooper Win User

    I never received my 3 month groove pass

    Same boat as you. I started my own post here 6 days ago and received a response from Mister Maza asking where I signed up for the promo. I told him I signed up on the website. I sent this response 3 days ago and he hasn't responded
    back. I contacting xbox live chat again to get his resolved. But at this point I am not holding my breath.
  10. ObviousBulb3285 Win User

    I never received my 3 month groove pass

    I'm having the same issue. It said my 1 month trial ended september 23. However, I checked both my email and my xbox messages and I have not recieved any codes
  11. ShadowMaster594 Win User

    I never received my 3 month groove pass

    I have yet to receive mine, I started my trial August 1st, got charged for another month Sept 1, contacted support 3 times, telling me they will follow up but never received a follow up or my code, and now the third rep has told me to post here. I hope
    someone can get this figured out otherwise I'm cancelling this week.
  12. Miss Bijoux Win User

    Never received 3 month Groove pass

    Hey SlushyHaddock35 -

    You should have received a Private Message around August 18, 2016. You can check those by clicking here. Just in case, however, I have sent you a new PM.

    Enjoy! :)
Thema:

I never received my 3 month groove pass

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