I Never Received Gears of War 1,2,3, and Judgment after XBOX One Pre-Order

Hello,

I preordered the XBox One Gears of War 4 bundle about 2 months before it came out, and I had it since the day it launched, but I still did not receive the promotion codes for Gears Of War 1,2,3 and judgement as promised by Microsoft. Can someone from support
please help me out with this? I called Xbox Support and they said the codes would be sent via private message in 1 to 2 weeks but it's already been about a month. I also talked to XBox Support on chat and they sent me to this link. Please help.

:)

 

Have not received my Gears of War 360 downloadable codes

I purchased the Pre-Order Ultimate Edition Gears of War 4 on Oct. 8 and have yet to receive my Gears of War 1,2,3 and Judgment codes. I am aware that I should have received the codes through Xbox message within the month of purchasing, but have not received
anything as of yet.

 

Have not received any Gears 4 Ultimate codes

Hi there, I have not received my pre-order Gears 4 Ultimate codes: Gears 1,2,3,Judgement or the pre-order 'thank-you' sent by Xbox Support.

 

Hey there -

Thanks for the information. We've passed it along to the appropriate teams for them to investigate. When we have further information to share, we'll be sure to update your thread here.

Thanks for your continued patience.

 

Hey Zero -

Just wanted to follow-up and see if you've received your codes yet.

Let us know!