I never got anything in Minecraft deluxe edition...

The purchase shows as 'completed' under order history. I dont have an xbox, this is on my son's laptop. I purchased the deluxe edition and it said it was available for PC. I have just installed the minecraft launcher, minecraft and minecraft java separately but there are none of features of the deluxe edition.

I have done that yes. For the deluxe edition it should have been automatically installed since it doesn't classify as another item but that never got installed.

If your nintendo account email is different from your microsoft account email than this is the solution to receiving your deluxe pack:

(the deluxe is a bundle not a dlc so no code and will automatically be in your account if your emails are the same)

When I first purchased the game digitally I automatically logged into my microsoft account that has a hotmail address. I was able to play minecraft as I already had a pc account that owned minecraft so it basically ported my account over to nintendo.

My deluxe bundle is not connected to hotmail but it is connected to gmail the email I use on nintendo. This meant that not only did the bundle not appear but I also was unable to connect online because it saw my microsoft account as not having nintendo online membership.

I went to settings and logged out of the microsoft account on nintendo switch. I then restarted my switch. I logged in again on minecraft using the QR code but created an account that used the same email as the account on nintendo switch. Once I did this I checked the marketplace and I had the packs and 1600 coins. I was then able to do split screen with my kids because it associated with the online membership so online use was available.

I hope this helps.

Hello MrSennei, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I'm sorry to hear you didn't receive the deluxe content for your Minecraft purchase. Let's try to sort this out.

May I know from where did you purchase the game, Microsoft store or from the Minecraft website?
When did you purchase the game?

Hey!

Not the same guy, but the same problem. Bought deluxe edition for Windows from minecraft website on 07.10.2023, but seem to have gotten only the base game. No idea where or how to get the redeem code for the deluxe.