i need your help

Discus and support i need your help in XBoX Games and Apps to solve the problem; 1. I preordered the far cry 5 by computer, but it did not give me any code and I charged $ 10 mx. Could you tell me what happened?... Discussion in 'XBoX Games and Apps' started by everardo.., Mar 17, 2018.

  1. everardo..
    everardo.. Guest

    i need your help


    1.

    I preordered the far cry 5 by computer, but it did not give me any code and I charged $ 10 mx.

    Could you tell me what happened?

    :)
     
    everardo.., Mar 17, 2018
    #1
  2. Metal10957
    Metal10957 Guest
    I need your help..

    ^^ agreed, I was disapointed in how easy the game is. If you have ever played an RPG, it's cake with whip cream on top. I have a 65 and still can find something to do though, it's definitely full of content, I cannot take that away. I think they did a great
    job of giving us a vast world.
     
    Metal10957, Mar 17, 2018
    #2
  3. Geddyme
    Geddyme Guest
    I need your help..

    These guys have pretty much nailed it. It takes a while, it is enjoyable despite some glitchiness, I have not played the Fallout games but from hanging out here and learning a little from these fine folks, I think I might give them a try at some point.

    I've done the FPS thing, this is more my style, at least in gaming.

    I like the expansiveness of Skyrim, though now I've been from one end to the other several million times, it seems a bit smaller, and I am wishing for new places to see. Just as in my real life, familiarity is inversely proportional to scope and scale.
    This is my first ES game, and pretty sure my first from Bethesda. So far so good. Enjoy whatever path you take Revive.
     
    Geddyme, Mar 17, 2018
    #3
  4. Smwutches
    Smwutches Guest

    i need your help

    If you preordered it straight from Xbox, you won't receive a code. The game will automatically be set up to download to your account on the console.

    Otherwise, you would need to contact the retailer you purchased it from for the code.
     
    Smwutches, Mar 17, 2018
    #4
  5. Mister Taurus
    Mister Taurus Guest
    Hey Ever2712,

    To further comment on what Smwutches said, which is all true, you can check all your purchase charges on your
    Purchase History page if purchased through the Microsoft Store. Of course, if it wasn't purchased through us you would need to reach out to the retailer to clarify if you purchased a physical or digital
    version of the game. Thank you.
     
    Mister Taurus, Nov 2, 2018
    #5
  6. Mister Getafix Win User

    I need your help

    Heya!

    The steps WPAK provided are a great place to start. If you still run into the same issue after trying that let's have you

    Factory reset the console     to ensure all software is installed properly.

    Let us know what happens once the reset is complete and we can dig into this a bit further with you.
  7. eber3 Win User

    I need your help.

    I don't think he's talking about stopping payment on what he owes, but rather on the upcoming charge for gold that they won't let him cancel.
  8. Eggnogga Win User

    I need your help.

    You could add a credit card, pay off the balance, and then turn off auto-renewal. I don't think you're going to get out of that balance you owe them. Best to pay it off and chalk it up to a crummy learning experience.
  9. Xurts Win User

    I need your help.

    I tried editing my above post but it wouldn't let me, even though I always can.

    Anyway, I meant to edit the first paragraph and say that it's highly unlikely you'll be refunded.
  10. Xurts Win User

    I need your help.

    Unfortunately if it's already past the auto renewal date then you're stuck with it and won't be seeing that money again whether you use the service or not. They don't keep track of whether you utilize the service so there's very little hope in claiming you'd
    want your money back and haven't once used the service since the renewal. It's in the Terms of Use you agree to while applying for the auto renew.

    As far as I know the best you can do is just go to your account and click the billing and payment option, that or the subscription option(I don't remember if there is one of those). From there cancel the auto renew. Only after having done that would I try
    phoning support and see if there's anything they can do.

    Who knows, if you cancel it soon enough you may be refunded the money of the service. In an entirely seperate situation I cancelled a magazine subscription after they sent me the first magazine of the new cycle. I wasn't expecting it because I had no idea
    I was signed up for the automatic renewal. I called that day and cancelled the subscription and was actually refunded my $25. They tried winning be back by offering small gifts and a free year subscription to any other magazine using that company.
Thema:

i need your help

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