i need to update my app

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your game and app. No worries, let me help you sort this out.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

If I may ask, are you trying to update your Xbox app and your game, is that correct?

Here's how to update your Xbox app and Gaming Services:

Press the Start button on the taskbar, type store, and open the Microsoft Store app.
Select Library.
Under Updates & downloads, check if there are any updates available for the Xbox app or Gaming Services app. If an update is available, select Update.

To update your game:

Open the Xbox app for Windows.
In My Library, select the game title.
Select the More options (…) button and choose Manage.
Select Files and then Check for updates.

You may also check this link for reference:

https://support.xbox.com/en-US/help/games-apps/troubleshooting/troubleshoot-games-windows-10

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

I had similar issues until the Xbox Store App updated my Xbox App. You may need a Xbox App update.

I had a similar issue and for me my companion app needed an update from the app store. I wish you luck and I hope this helped.

I absolutely agree it needs to be updated. MS also needs to update the mobile companion app. I figured with the GamePass app that came out and it was all nice that the other apps would be updated. The video editor has been rough to use for a LONG time.

Hi,

So i actually cant update or see if my controller needs an update because its not showing up on the microsoft accessories app on my laptop and i tried to connect it to my old xbox one however its having the same issue of turning off

Is there any other way i could update it without the xbox accessories app?