I Need to talk to a Representative

Discus and support I Need to talk to a Representative in XBoX on Consoles to solve the problem; my account has been banned for trash talking and inappropriate content and all that at excatly 5:51 but I was at basketball practice at that time and... Discussion in 'XBoX on Consoles' started by LiLDFlexer, Jan 16, 2018.

  1. LiLDFlexer
    LiLDFlexer Guest

    I Need to talk to a Representative


    my account has been banned for trash talking and inappropriate content and all that at excatly 5:51 but I was at basketball practice at that time and I didnt get home until a little later than 6:25 and I see that my account has been banned I would like
    a contact number for Xbox enforcement team

    :)
     
    LiLDFlexer, Jan 16, 2018
    #1
  2. TheNoble04
    TheNoble04 Guest
    Public beta have not recieved registration app

    I need to talk to a representative
     
    TheNoble04, Jan 16, 2018
    #2
  3. CyroSam-A1D802E5-8FAA-4D70-AD22-98F3C98917D7
    CyroSam-A1D802E5-8FAA-4D70-AD22-98F3C98917D7 Guest
    Talk With Someone From the Enforcement Team

    As I Told A Representative SR#[Mod removed]

    I Need Some To Talk To me About Unbaning A Profile
     
    CyroSam-A1D802E5-8FAA-4D70-AD22-98F3C98917D7, Jan 16, 2018
    #3
  4. ngocphi
    ngocphi Guest

    I Need to talk to a Representative

    nope you don't get it

    It doesn't matter if you were on or not

    Reports happen weeks or days before and are investigated

    Just because you were suspended at a time doesn't mean that's when the offence occured

    You will have to improve your behavioue

    You can view this at https://enforcement.xbox.com

    And file a case review but since you don't know when the offence occured (no time table as it could've been from weeks ago you can't dispute it and no they won't tell you the time and date as it's private data
     
    ngocphi, Jan 16, 2018
    #4
  5. HAZMAT RADIO
    HAZMAT RADIO Guest
    There is no contact number for the Xbox Enforcement Team.

    You can try and reach them through a Case Review. See #6

    1) For account suspensions or bans sign in at this site with your account at
    https://enforcement.xbox.com

    2) No one here on the Xbox Forums or at Xbox Support can provide the reason or proof why you were banned.

    3) No one here on the Xbox Forums or at Xbox Support can change the state of ANY suspension or ban.

    4) Only an actual person from the Xbox Live Enforcement Team can impose or remove a suspension or ban on the account.

    - "Despite what some may claim, Xbox Live Policy & Enforcement Team will never ever ban anyone “for no reason”. Suspensions always occur as a result of a specific Code of Conduct violation."

    Xbox Enforcement | How Do I

    5) A suspension or ban on the account is imposed when there has been a violation of the Code of Conduct or Terms of Use.

    - Note: If the violation was significant, the account may face consecutive suspensions and the device could be suspended as well.

    Code of Conduct -
    https://enforcement.xbox.com/en-US/home/codeofconduct

    Xbox.com Terms of Use -
    https://www.xbox.com/en-US/Legal/XboxComTOU?xr=footnav

    6) If you want to contact the Xbox Live Policy & Enforcement Team you can file a Case Review

    - You can't file a Case Review if the suspension is less than 24 hours or you failed the questionnaire.

    - Note: Currently, Xbox device bans are not eligible for Case Review.

    Case Review -
    https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-6

    7) If someone is making offensive remarks to you, do not reply back to them. Report and block them.

    - If you're in a party chat and offensive remarks are being made. Your account may receive a suspension just for being in that party if the party is reported.

    Submit a report on Xbox One -
    https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic2-0

    8) It's your account and you're responsible for it. If you let a friend use your account and they violate they Code of Conduct or Terms of Use with your account, then it's your account that will be penalized.
     
    HAZMAT RADIO, Nov 1, 2018
    #5
  6. HAZMAT RADIO Win User

    I Need to talk to a Representative

    There is no contact number for the Xbox Enforcement Team.

    You can try and reach them through a Case Review. See #6

    1) For account suspensions or bans sign in at this site with your account at
    https://enforcement.xbox.com

    2) No one here on the Xbox Forums or at Xbox Support can provide the reason or proof why you were banned.

    3) No one here on the Xbox Forums or at Xbox Support can change the state of ANY suspension or ban.

    4) Only an actual person from the Xbox Live Enforcement Team can impose or remove a suspension or ban on the account.

    - "Despite what some may claim, Xbox Live Policy & Enforcement Team will never ever ban anyone “for no reason”. Suspensions always occur as a result of a specific Code of Conduct violation."

    https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-5

    5) A suspension or ban on the account is imposed when there has been a violation of the Code of Conduct or Terms of Use.

    - Note: If the violation was significant, the account may face consecutive suspensions and the device could be suspended as well.

    Code of Conduct -
    https://enforcement.xbox.com/en-US/home/codeofconduct

    Xbox.com Terms of Use -
    https://www.xbox.com/en-US/Legal/XboxComTOU?xr=footnav

    6) If you want to contact the Xbox Live Policy & Enforcement Team you can file a Case Review

    - You can't file a Case Review if the suspension is less than 24 hours or you failed the questionnaire.

    - Note: Currently, Xbox device bans are not eligible for Case Review.

    Case Review -
    https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-6

    7) If someone is making offensive remarks to you, do not reply back to them. Report and block them.

    - If you're in a party chat and offensive remarks are being made. Your account may receive a suspension just for being in that party if the party is reported.

    Submit a report on Xbox One -
    https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic2-0

    8) It's your account and you're responsible for it. If you let a friend use your account and they violate they Code of Conduct or Terms of Use with your account, then it's your account that will be penalized.
  7. ngocphi Win User

    I Need to talk to a Representative

    nope you don't get it

    It doesn't matter if you were on or not

    Reports happen weeks or days before and are investigated

    Just because you were suspended at a time doesn't mean that's when the offence occured

    You will have to improve your behavioue

    You can view this at https://enforcement.xbox.com

    And file a case review but since you don't know when the offence occured (no time table as it could've been from weeks ago you can't dispute it and no they won't tell you the time and date as it's private data
  8. Smwutches Win User

    Talking to a representative

    When you're on the contact site, change your category/topic until you see the options to request a call back or chat with support. Billing & Subscriptions and "I don't recognize a charge" usually works for me.
  9. TheNoble04 Win User

    Public beta have not recieved registration app

    I need to talk to a representative
  10. KasperRT-65DFDD77-7E Win User

    Parental account

    Well, the thing is, I talked to a Norwegian representative, and he told me to call, or talk to another representative when I got my console serial number and console ID. That would allow them to remove it.
Thema:

I Need to talk to a Representative

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