i need to renew somthing

JustineWachtel · Jul 8, 2019

I accidentally bought the wrong game can I have my money back please or else I will never buy any Microsoft game again I will only use chrome

:)

XBF Brad A

Hi Justine,

As the question has been answered, I will go ahead and lock this thread as to prevent repetitive answers. Feel free to come back anytime if you have a question or issue.

Thanks,

Brad

denis97g

you'll have to go to
xbox.com/refund

Mrs Sweetcorn

Hey,

You can request a refund up to 14 days after the game was purchased.

You can request a refund
here https://support.xbox.com/en-US/forms/requestrefund but you will need to have the following:

You will need to be signed in to the same account on which the purchase was made.
You will also need to provide the order number for the purchase.

Hope this helps!

Flymonkey102

Go to link the other Ambassador provided but the refund is not guaranteed. I would suggest setting up a PIN so you don't make accidental purchases.

https://support.xbox.com/en-US/my-account/security/create-xbox-one-passkey

Runsaber11

i have just had this problem, didnt know about auto renew so they tried charging my card over and over which i no longer have.

i renewed with a 12 month card, played for a day, then stayed off for a couple of days, came back to it today and they have no record of updating with the card, i tried redeeming the code again but no, its invalid!

looking at the replies here so far, i dont see this as being somthing im looking forward to

i need to renew somthing