I need to refund pubg but its not working

Discus and support I need to refund pubg but its not working in XBoX Sales and Promo to solve the problem; Hello I just got pubg code and redeem it and I saw that it isnt like I want I wanted to refund it so when I go to payment and billing and go to... Discussion in 'XBoX Sales and Promo' started by abedalrazaksalah, May 9, 2020.

  1. abedalrazaksalah
    abedalrazaksalah Guest

    I need to refund pubg but its not working


    Hello I just got pubg code and redeem it and I saw that it isnt like I want I wanted to refund it so when I go to payment and billing and go to purchase history and go to pubg I dont see refund button help I didnt even install it and I just go it today

    :)
     
    abedalrazaksalah, May 9, 2020
    #1
  2. Zenosos Win User

    I need to refund pubg but its not working

    Hi,

    Is it a third party gift code card you bought from a game store or bought directly from Xbox?
  3. abedalrazaksalah Win User

    I need to refund pubg but its not working

    It's a code that I rdeemed from a friend
  4. abedalrazaksalah Win User

    I need to refund pubg but its not working

    Yes it didnt work is there a way to remove the game from my account so I give the code anyone else who wants the code
  5. Zenosos Win User

    I need to refund pubg but its not working

    As mentioned you won't be able to get a refund for this and only if you bought the code on your account through the Xbox store would you be able to request a refund, how you tried to today.
  6. Zenosos Win User

    I need to refund pubg but its not working

    unfortunately once redeemed there's no way to reverse it at all, if it's showing on your account, then you own it and cannot then be changed in any way. Xbox doesn't deal with any third party bought codes, so Xbox cannot do anything to help in this situation.

    Sorry, be sure before redeeming you are certain the content is what you want
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I need to refund pubg but its not working

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