I need to know what's going wrong ?

Discus and support I need to know what's going wrong ? in XBoX Rewards & Social to solve the problem; Hello, please guide me to receive my rewards I've collected 45,000+ credits so far and I did not cashed any points, my billing information is... Discussion in 'XBoX Rewards & Social' started by K1NG StarScream, Jan 27, 2017.

  1. K1NG StarScream
    K1NG StarScream Guest

    I need to know what's going wrong ?


    Hello,

    please guide me to receive my rewards I've collected 45,000+ credits so far and I did not cashed any points,

    my billing information is correct I am buying through Xbox marketplace normally via my credit card.

    Best regards

    Emad

    :)
     
    K1NG StarScream, Jan 27, 2017
    #1
  2. Surfy Snail
    Surfy Snail Guest
    I need to know what's go on ?????

    His message was hard to decipher haha.
     
    Surfy Snail, Jan 27, 2017
    #2
  3. Surfy Snail
    Surfy Snail Guest
    I need to know what's go on ?????

    Wow, well I'm not sure how it happened. But as long as you haven't used any mods or accepted any modded equipment, your not to blame. It must just be a glitch in the game.
     
    Surfy Snail, Jan 27, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    I need to know what's going wrong ?

    Hello K1NG StarScream,

    Your deposit is being prevented due to a mismatch between your Rewards Account region and your Microsoft Account region. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change
    your Rewards Account region. Therefore, when your US Rewards Account attempts a deposit in one regional currency, it cannot complete when your Argentinian Microsoft Account is of a differing currency.

    However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft
    account to match your Xbox Live Rewards location.
     
    XBLRewards8, Jan 27, 2017
    #4
  5. XBLRewards8 Win User

    I need to know what's going wrong ?

    Hello K1NG StarScream,

    Your deposit is being prevented due to a mismatch between your Rewards Account region and your Microsoft Account region. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change
    your Rewards Account region. Therefore, when your US Rewards Account attempts a deposit in one regional currency, it cannot complete when your Argentinian Microsoft Account is of a differing currency.

    However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft
    account to match your Xbox Live Rewards location.
  6. PCunrecognized Win User

    I need to know what's go on ?????

    it might be an issue with your communications, that other players and the game just don't understand what you are trying to say.
  7. Surfy Snail Win User

    I need to know what's go on ?????

    His message was hard to decipher haha.
  8. Surfy Snail Win User

    I need to know what's go on ?????

    Wow, well I'm not sure how it happened. But as long as you haven't used any mods or accepted any modded equipment, your not to blame. It must just be a glitch in the game.
  9. XBF Brad A Win User

    : I don't know what's wrong

    Hello All,



    Sorry for any issues you are having due to the Service alert. Looks like the service alert has been resolved.
    Please power cycle your console and
    see if it is back to normal when it comes up.



    Thanks,

    Brad
Thema:

I need to know what's going wrong ?

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