I need to change the email associated with my xbox live account.

DarkHeron · Jan 12, 2017

I cannot change the email on my xbox live account. I tried to link it to my microsoft account and the microsoft account generated a generic gamertag. I cannot verify my email address because it's an old yahoo account that has been closed and I cannot get
into it. PLEASE FREAKIN HELP ME.

:)

xboxfelix · Jan 12, 2017

How to Change your Xbox LIVE account information

Overview

It is possible to change information associated with your Xbox LIVE account like your name, address, phone number or email address.

Note: You cannot change the country that is associated with your Xbox LIVE account. If you have moved to another country and you would like to access Xbox LIVE from there, you have to create a new Xbox LIVE account in your new location.

How to Change your name, address, phone number or email on Xbox.com

1) Go to My Account and Sign In with your Microsoft Account. (This is the email and password that is associated with your Xbox LIVE account).

2) Make the changes you want to your billings account information and then click Save.

How to Change your name, address, phone number or email on your console.

1) Sign in using your Xbox LIVE gamertag.

2) Proceed to Settings, and then select Account.

3) Select Your Information, and then go to Billing Information.

4) Sign In with your Microsoft account password.

5) Change your billing account information and then click Done.

In case you want to change the billing name on your Xbox LIVE account, go to Xbox.com

AchyGoose09072 · Jan 12, 2017

Wrong Email Address...

Same boat bro.. I need to change my email address associated with my Xbox live (Windows Live actually) account. :/

Mister Maka · Jan 13, 2017

Hey there DarkHeron!

It's an odd work around, but I have heard that it works for some. Have you tried recreating the closed Yahoo account and accessing it then? Give that a go and if you're still having trouble, let us know

AchyGoose09072

Same boat bro.. I need to change my email address associated with my Xbox live (Windows Live actually) account. :/

Uh Huh Excuses

Hello GrungyKnight637,

I understand that you want to change the Email Associated with your Xbox Live Gamertag. To make the transition easy and painless you should contact Xbox Live Customer Support at
1800-4MY-XBOX. They will be able to help assist you on recovering your GamerTag and changing the email associated with your Xbox Live Profile.

If you figure out your own information, here is a link to change your email associated with your Xbox Live Profile.

Click here -> "Change Email Address Associated with you Xbox Live Profile"

Xbox Live Ambassador

SammieChaos

You could try changing the primary email account with the Gamertag. You will need to set him up an email of his own and then change the email address associated with the Xbox Live account. This should release your email from his gamertag, you may need
to change the family settings first.

Mister Maka

Hey there DarkHeron!

It's an odd work around, but I have heard that it works for some. Have you tried recreating the closed Yahoo account and accessing it then? Give that a go and if you're still having trouble, let us know

OrthodoxFoil

As an update, I re-added the old email and was able to sign in using my new password, but now I can't re-change my alias to the new email address. Will my Xbox Live account ever recognize a change in the primary email associated with the account?

I need to change the email associated with my xbox live account.