I need some money refunded

Discus and support I need some money refunded in XBoX Sales and Promo to solve the problem; I am asking for a refund of several transactions that were made that I neither bought or gave permission for anyone to buy. The transactions are on my... Discussion in 'XBoX Sales and Promo' started by HaydenLangley&, Aug 9, 2019.

  1. I need some money refunded


    I am asking for a refund of several transactions that were made that I neither bought or gave permission for anyone to buy. The transactions are on my credit card and I would like them refunded please

    :)
     
    HaydenLangley&, Aug 9, 2019
    #1
  2. Peter R Fleming Win User

    I need some money refunded

    Hi there,

    You can request the refund here
    xbox.com/refund
    . Please sign in to the account that made the payment.

    You will need the order number you can find the order number here:
    https://account.microsoft.com/billing/orders


    Once you have submitted the request you will receive a confirmation email within 48 hours regarding whether the refund has been accepted or not. After being accepted, the money will be sent back to the card used to make the purchase within 3-5 working
    days. You can check the status of the refund here https://support.microsoft.com/help/4026286/microsoft-store-get-the-status-of-your-return-and-refund
  3. XBF Leo G Win User

    I need some money refunded

    Hello HaydenLangley&,

    Thank you for posting on the Xbox forums. We understand that you have unauthorized charges on your credit card for Xbox services. Were the charges placed on an account that you own? You can

    request a refund
    for a charge that is made on your Microsoft account. If the charge was made on an account that is not yours, the bank will need to dispute the charge and issue a refund.
    Also, you can reach out to the Xbox Support Team in the event that the refund request form is not supported in your region. If the charges came from a different
    account, the support team can remove your payment instrument from the account.
    We hope this helps!
  4. JosefLBohorquez Win User

    MW2 Preorder fail

    Refunds always go to the payment method used originally

    If you have a new card but the bank is the same. Some banks refund the money on the new card

    You may need to reach them to see how they're going to refund the money to you
  5. Morte Legionem Win User

    warframe platinum purchase problem (170)

    Yea its a rip off, some one needs to fix it or refund our money. Ban it from the market if the **** dont work.
  6. X Farscape X Win User

    I need my refund money back

    as a side note when did you purchase them, if more that 14 days you won't get a refund and if you have played any of them for 2 hours or more then you won't get a refund.
Thema:

I need some money refunded

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