I need some money refunded

Hi there,

You can request the refund here
xbox.com/refund. Please sign in to the account that made the payment.

You will need the order number you can find the order number here:
https://account.microsoft.com/billing/orders

Once you have submitted the request you will receive a confirmation email within 48 hours regarding whether the refund has been accepted or not. After being accepted, the money will be sent back to the card used to make the purchase within 3-5 working
days. You can check the status of the refund here https://support.microsoft.com/help/4026286/microsoft-store-get-the-status-of-your-return-and-refund

Hello HaydenLangley&,

Thank you for posting on the Xbox forums. We understand that you have unauthorized charges on your credit card for Xbox services. Were the charges placed on an account that you own? You can

request a refund for a charge that is made on your Microsoft account. If the charge was made on an account that is not yours, the bank will need to dispute the charge and issue a refund.
Also, you can reach out to the Xbox Support Team in the event that the refund request form is not supported in your region. If the charges came from a different
account, the support team can remove your payment instrument from the account.
We hope this helps!

Refunds always go to the payment method used originally

If you have a new card but the bank is the same. Some banks refund the money on the new card

You may need to reach them to see how they're going to refund the money to you

Yea its a rip off, some one needs to fix it or refund our money. Ban it from the market if the **** dont work.

as a side note when did you purchase them, if more that 14 days you won't get a refund and if you have played any of them for 2 hours or more then you won't get a refund.