I need real Xbox support.

Can anyone explain why the XBLPET staff don't disclose the actual reason why you were banned? For me they just put what seemed like a generic description in my enforcement history, which made me waste my one case review on figuring out the real reason of
my suspension. They don't even let you explain yourself in a one-on-one conversation or give you the names of people who reported you (I know, it's to protect them, but still what can I do now with the suspension?). Someone please help because finals are next
week and this suspension is really getting on my nerves.

:)

 

halo 4 specialization.....

I have also not received my code and have contacted support multiple times, but they are no help. Xbox needs to have REAL support who can actually FIX THINGS.

 

Xbox Customer Care

I found various issue in Xbox and need to contact customer care support !!

I have found a link is that the real customer care which are providing support at Xbox Live Customer Service Phone Number 1-833-452-2826

Please calrify!!

 

Also anyone know a way to submit a complaint against another account other than the bland report player and add comment? Someone had sent me a message saying "reported lol" suggesting he/she was the one who falsified a report against me.

 

The enforcement team do not use the forums.

Reporting someone via your console is the only way to report someone & the only way the enforcement team will investigate someone.

An email would of been sent to the address linked to your account telling you why you were suspended.

You will never be told who reported you due to privacy reasons.

Filing for a case review on the enforcement site
https://enforcement.xbox.com/en-GB is the only way to contact the enforcement team.

If you have done that then you have to wait for the decision,if it is upheld then you will have to wait out your suspension.