I need help!

Discus and support I need help! in XBoX on Consoles to solve the problem; I have been trying to get ahold and chat with someone from xbox live support to help me get back on my account. I have a silver account, but it told me... Discussion in 'XBoX on Consoles' started by VinyFall089, Dec 27, 2015.

  1. VinyFall089
    VinyFall089 Guest

    I need help!


    I have been trying to get ahold and chat with someone from xbox live support to help me get back on my account. I have a silver account, but it told me my account is suspended for nonpayment. I would like to remedy this, but in the process of trying to get
    ahold of support I realized that I don't know the email address I used fro my account online. please help!!!

    :)
     
    VinyFall089, Dec 27, 2015
    #1
  2. Rahul
    Rahul Guest
    PLEASE, I NEED HELP!!

    Please, Sorry for writing "please" 100x It's just a really hard time right now.
     
    Rahul, Dec 27, 2015
    #2
  3. Rahul
    Rahul Guest
    PLEASE, I NEED HELP!!

    Here I took a screenshot of what I am dealing with View attachment 2801

    Here this is what I am dealing with,
     
    Rahul, Dec 27, 2015
    #3
  4. FunkyForestFrog
    FunkyForestFrog Guest

    I need help!

    Support won't read the post, but as long as you know the gamertag name they can look it up on their end. Worst case scenario they can also do a card search.
     
    FunkyForestFrog, Dec 27, 2015
    #4
  5. onyxishere
    onyxishere Guest
    As was posted above, phone support can assist you with this. If you live in North America please dial 1-800-469-9269
     
    onyxishere, Dec 27, 2015
    #5
  6. LivingWarrior24
    LivingWarrior24 Guest
    im getting the account is associated with a different xbox live profile but its my first time doing this
     
    LivingWarrior24, Oct 31, 2018
    #6
  7. SeilBlase7 Win User

    Help, i need help;(

    And this is save not my account!!! wtf is Going on here? that s100% my email, and my password but this is not my account!!!!!!!! can i get back my money? please wtf!
  8. DerpAssasin123 Win User

    Help! I need help with this!

    it sends me back to the home menu when i get reconnected
  9. Mister Getafix Win User

    HELP I NEED HELP

    Hi there!

    Apologies for the late reply!

    If you are still running into issues trying to connect to Xbox Live Gold feel free to post back and let us know.

    We will be here to assist you if needed!
  10. M3tal Daz3 Win User

    Help, i need help;(

  11. Firebeeve Win User

    HELP I NEED HELP

    General Info

    Chat start time Jan 8, 2014 9:02:45 PM EST

    Chat end time Jan 8, 2014 11:22:30 PM EST

    Duration (actual chatting time) 02:19:44

    Operator Morgan

    yep so after that long time she connected me to a manager and I copy Pasted alot of stuff she said and this is the first thing he said >>>(Manager)Lervin: Thanks for bringing that up, Chris. This is totally not the kind of service that we want you to have.
    I'm sorry if you had to go through all that trouble just to get this rectified. <<<<then so on talking mainly I am going to have to wait for a different department to fix the problem then at the end he said this>>>(Manager)Lervin: I will make sure that Morgan
    will be provided feedback later right after this chat session, Chris. Thanks for sharing this with me. (Manager)Lervin: On the other hand, I hope I was able to help you the best possible way I can.

    (Manager)Lervin: It's a great pleasure having you on this chat session, Chris.

    (Manager)Lervin: As one of the managers in this department, I always want that my team can give the excellent support experience that every valued customer like you deserves. You can always count on that!

    (Manager)Lervin: Rest assured I will talk to him later. You have my word.<<< ...Most likely nothing happened but I have this in writing and I am reporting it to Gamestop ...This is not right and what they told me was false . It does not carry contract with
    the console ,It carries with account and it was to be corrected along time ago and now came up ,seems to me that people do not do their jobs at xbox.
Thema:

I need help!

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