I need help!!!!

Discus and support I need help!!!! in XBoX Accessibility to solve the problem; I just got a xbox one a couple days ago i got home connectes it to my wireless network it updated everything works good except when i try to get on... Discussion in 'XBoX Accessibility' started by RitualBeatle226, Jul 29, 2018.

  1. RitualBeatle226
    RitualBeatle226 Guest

    I need help!!!!


    I just got a xbox one a couple days ago i got home connectes it to my wireless network it updated everything works good except when i try to get on microsoft store!! It keeps saying "check your connection, microsoft store needs to be online. It looks like
    your not." I have tested ky networks and it says it connected idk what to do or how to fix this plz help????

    :)
     
    RitualBeatle226, Jul 29, 2018
    #1
  2. Rahul
    Rahul Guest
    PLEASE, I NEED HELP!!

    Please, Sorry for writing "please" 100x It's just a really hard time right now.
     
    Rahul, Jul 29, 2018
    #2
  3. Rahul
    Rahul Guest
    PLEASE, I NEED HELP!!

    Here I took a screenshot of what I am dealing with View attachment 2801

    Here this is what I am dealing with,
     
    Rahul, Jul 29, 2018
    #3
  4. PalmettoBling
    PalmettoBling Guest

    I need help!!!!

    First step I'd say is go to My Games & Apps and see if there is an update. The store will be updated through there as well, so that might be the case. Secondly, go to Settings > System > Updates and check if there is a System update that needs to be applied.

    Save those two items, you also want to run a Network test: https://support.xbox.com/en-US/xbox-one/networking/network-settings#99ea23a9ca0c412e874c2870a8412ec9

    See what the test says, if there are any issues or troubleshooting steps to take.

    Last thing to check for now is xbox.com/status to see if there is an outage in your region.

    None of those work, let us know what's happened during the troubleshooting steps and we can come up with some other troubleshooting steps to take.
     
    PalmettoBling, Jul 29, 2018
    #4
  5. SpyShadow
    SpyShadow Guest
    Try doing a hard restart on the xbox, turn it off > unplug it from the power > wait 30 seconds > plug it back in to power > power it on > see if it connects to the microsoft store.
     
    SpyShadow, Nov 5, 2018
    #5
  6. SeilBlase7 Win User

    Help, i need help;(

    And this is save not my account!!! wtf is Going on here? that s100% my email, and my password but this is not my account!!!!!!!! can i get back my money? please wtf!
  7. DerpAssasin123 Win User

    Help! I need help with this!

    it sends me back to the home menu when i get reconnected
  8. Mister Getafix Win User

    HELP I NEED HELP

    Hi there!

    Apologies for the late reply!

    If you are still running into issues trying to connect to Xbox Live Gold feel free to post back and let us know.

    We will be here to assist you if needed!
  9. M3tal Daz3 Win User

    Help, i need help;(

  10. Firebeeve Win User

    HELP I NEED HELP

    General Info

    Chat start time Jan 8, 2014 9:02:45 PM EST

    Chat end time Jan 8, 2014 11:22:30 PM EST

    Duration (actual chatting time) 02:19:44

    Operator Morgan

    yep so after that long time she connected me to a manager and I copy Pasted alot of stuff she said and this is the first thing he said >>>(Manager)Lervin: Thanks for bringing that up, Chris. This is totally not the kind of service that we want you to have.
    I'm sorry if you had to go through all that trouble just to get this rectified. <<<<then so on talking mainly I am going to have to wait for a different department to fix the problem then at the end he said this>>>(Manager)Lervin: I will make sure that Morgan
    will be provided feedback later right after this chat session, Chris. Thanks for sharing this with me. (Manager)Lervin: On the other hand, I hope I was able to help you the best possible way I can.

    (Manager)Lervin: It's a great pleasure having you on this chat session, Chris.

    (Manager)Lervin: As one of the managers in this department, I always want that my team can give the excellent support experience that every valued customer like you deserves. You can always count on that!

    (Manager)Lervin: Rest assured I will talk to him later. You have my word.<<< ...Most likely nothing happened but I have this in writing and I am reporting it to Gamestop ...This is not right and what they told me was false . It does not carry contract with
    the console ,It carries with account and it was to be corrected along time ago and now came up ,seems to me that people do not do their jobs at xbox.
Thema:

I need help!!!!

Loading...

  1. I need help!!!! - Similar Threads - need help

  2. Need help for fps drops on high end pc ( my fps only drops on Fortnite)

    in XBoX Games and Apps
    Need help for fps drops on high end pc ( my fps only drops on Fortnite): I have a i9 13900k, 7800xt, 32 gigs of 6000mhz ddr5 and I am having crazy fps drops in only Fortnite. I go from a consistent 500 in game to it dropping randomly to under 150 and going back up...

  3. Need help with my accounts

    in XBoX Accessibility
    Need help with my accounts: So I lost multiple accounts that all were connected with the same phone number and I tried the email hints and the recovery form and those didn’t help at all and I was trying to see if I maybe...

  4. Need help reclaiming Mincraft account

    in XBoX Games and Apps
    Need help reclaiming Mincraft account: So hey how do I verify that I own a minecraft account to you guys, can I give you my ID or my Bank account, can I share my ID proving I am the person the email is registered under what? I have...

  5. I need help with 4k at 120hrz

    in XBoX on Consoles
    I need help with 4k at 120hrz: Hey I just got this gaming monitor and it can to 165hz at 4k and I got an HDMI cord that can do up to 4k at 120hz but I can’t run that is there any help? bdba95cf-27cd-40cc-8d9a-638fc57f1a3a

  6. We need help at World of Warcraft

    in XBoX Games and Apps
    We need help at World of Warcraft: There has been a recent used of adons in game to cheat in PVP and the regular game. What are adons? These are programs that are NOT in the game and you have to download another program seperately...

  7. I need help with an account recovery.

    in XBoX Accessibility
    I need help with an account recovery.: I need help with an account recovery. I have multiple subscriptions from Microsoft that are continuing to renew even though I have lost access to my Microsoft account. I lost access to the...

  8. Need Help with Microsoft Account Reinstatement After Breach and Suspension

    in XBoX Accessibility
    Need Help with Microsoft Account Reinstatement After Breach and Suspension: Hello, I’m experiencing a major issue with my Microsoft account, and I need help finding the best way to escalate my case. What Happened: November 14: My Microsoft account was breached via a...

  9. I need help logging in to my emails

    in XBoX Accessibility
    I need help logging in to my emails: I forgot my emails to my accounts but my number is associated with the accounts I just forgot my emails Is there a way you can send a code to my number that are associated with the accounts so I...

  10. I need help finding my account

    in XBoX Accessibility
    I need help finding my account: So I have two accounts with you guys and the one I forgot the email and password used for it I only remember the username which is vampskvll1 and I really don't wanna lose it or my stuff on that...