I need help

Discus and support I need help in XBoX on Consoles to solve the problem; I bought a gift subscription for my son and we tried to use the code but we can’t use it because it said that it was bought in another región but our... Discussion in 'XBoX on Consoles' started by SailedPenguin71, Dec 13, 2017.

  1. SailedPenguin71
    SailedPenguin71 Guest

    I need help


    I bought a gift subscription for my son and we tried to use the code but we can’t use it because it said that it was bought in another región but our accounts are configured that we live in Chile and we bought it in Chile ( it was an one year Xbox live gold
    subscription )

    Please we need our money back or a quickly solution

    :)
     
    SailedPenguin71, Dec 13, 2017
    #1
  2. Rahul
    Rahul Guest
    PLEASE, I NEED HELP!!

    Please, Sorry for writing "please" 100x It's just a really hard time right now.
     
    Rahul, Dec 13, 2017
    #2
  3. Rahul
    Rahul Guest
    PLEASE, I NEED HELP!!

    Here I took a screenshot of what I am dealing with View attachment 2801

    Here this is what I am dealing with,
     
    Rahul, Dec 13, 2017
    #3
  4. SeilBlase7 Win User

    Help, i need help;(

    And this is save not my account!!! wtf is Going on here? that s100% my email, and my password but this is not my account!!!!!!!! can i get back my money? please wtf!
  5. DerpAssasin123 Win User

    Help! I need help with this!

    it sends me back to the home menu when i get reconnected
  6. Mister Getafix Win User

    HELP I NEED HELP

    Hi there!

    Apologies for the late reply!

    If you are still running into issues trying to connect to Xbox Live Gold feel free to post back and let us know.

    We will be here to assist you if needed!
  7. M3tal Daz3 Win User

    Help, i need help;(

  8. Firebeeve Win User

    HELP I NEED HELP

    General Info

    Chat start time Jan 8, 2014 9:02:45 PM EST

    Chat end time Jan 8, 2014 11:22:30 PM EST

    Duration (actual chatting time) 02:19:44

    Operator Morgan

    yep so after that long time she connected me to a manager and I copy Pasted alot of stuff she said and this is the first thing he said >>>(Manager)Lervin: Thanks for bringing that up, Chris. This is totally not the kind of service that we want you to have.
    I'm sorry if you had to go through all that trouble just to get this rectified. <<<<then so on talking mainly I am going to have to wait for a different department to fix the problem then at the end he said this>>>(Manager)Lervin: I will make sure that Morgan
    will be provided feedback later right after this chat session, Chris. Thanks for sharing this with me. (Manager)Lervin: On the other hand, I hope I was able to help you the best possible way I can.

    (Manager)Lervin: It's a great pleasure having you on this chat session, Chris.

    (Manager)Lervin: As one of the managers in this department, I always want that my team can give the excellent support experience that every valued customer like you deserves. You can always count on that!

    (Manager)Lervin: Rest assured I will talk to him later. You have my word.<<< ...Most likely nothing happened but I have this in writing and I am reporting it to Gamestop ...This is not right and what they told me was false . It does not carry contract with
    the console ,It carries with account and it was to be corrected along time ago and now came up ,seems to me that people do not do their jobs at xbox.
Thema:

I need help

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