I need help with this headset

Hi, Nathaniel! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry to hear you are experiencing issues with your headset.

May I ask what your headset's exact model is? perhaps yours uses a different reset method that doesn't require a mute button.

I look forward to your reply.
Best regards.

if you have a play and charge it will make that sound when charging i was told by turtle beach it was normal they sell a 10$ adapter to power it from the wall instead of the xbox they say that stops it

Turtle Beach's are great.I own a pair of x11's and x31's both work great no noise or feedback.You can get those models from 40-50 bucks.Just check walmart online or ebay.

No those controllers dont work on the Xbox One.

I had the same problem with my Tritton Warhead. Just bought it a few months before the Xbox One because the store promised me that it will work on the One. But offcourse it didnt.

I need to say that the only thing you can do is sell it or use it on your pc , telephone and stuff.

Then you need to buy a other headset. I am used to use expensive headsets and that is something i didnt do now.

I got the normal stereo headset from the Xbox One and it is great! Some people say that the micboom is to short , but i dont think that is the problem. If your settings are good , people hear you just fine.

Its this headset:

www.xbox.com/.../stereo-headset

Good luck with your choice and please reply what you have done.

i have astro A40 the are the best headset out there, but the are like £200. so get steelseries are good too and if you get a turtle beach headset you are better of geting x11 and not x31's as x31 are wireless x11 are wired.