I need help with system update on my Xbox one s

Hello!

Thanks for reaching out to us here on the forums with this situation. I understand you're having issues with a system update for your Xbox One S. Take a look at this helpful support article:

“I need help with system updates on my Xbox One” and follow the steps listed. Hope this helps!

Hello MarAle89!

It seems like you are having trouble with an update on your Xbox One S. Take a look at this helpful support article

“I need help with system updates on my Xbox One” and try some of the steps listed within.

Hope this helps

Let us know with a reply

Hi, Momin. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please do the steps below in sequence to do a factory reset and let me know if it works:

- Unplug the network cable if you're using a wired network connection.

- Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

- Wait 30 seconds.

- Plug the power cord back in.

- Press and hold the BIND button (the one you use to sync controllers) and the EJECT button, and then press the Xbox button on the console.

- Continue holding the BIND and EJECT buttons for 10-15 seconds.

- Listen for two “power-up” tones a couple of seconds apart.

Note: If you don't hear two power-up tones after 15 seconds, it means this failed. Likewise, if you hear any “power-down” chirps, that also means this failed.

- You can release the BIND and EJECT buttons after the second power-up tone.

- The console should start and show the Troubleshooting screen

- Choose "reset this Xbox" and there you have an option to Keep Games and Apps (already downloaded) or to Remove Everything

Since you have the Xbox One S console, press and hold the Xbox button and the Pair button instead, as your console doesn’t have an Eject button.

Hello!

Thanks for reaching out to us here on the forums with this situation. I understand you're having trouble with a system update on your Xbox One S. I recommend you take a look at this helpful support article.

I need help with system updates on my Xbox One. Try some of the steps listed within and let us know with a reply how it geos.

Sorry to hear you are running into these issues while attempting to update your Xbox One console. Go ahead and take a look at the following support article for help with troubleshooting the problem.

• I need help with system updates on my Xbox One

Once you go into the support page select the following

1. I need to troubleshoot a system update error
2. Xbox One S or Xbox One X
3. I am getting an error message or error code
4. There was a problem with the update
5. Select: 80072XXX

Once you get to that point follow the troubleshooting provided and let us know if it helps.